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Front vs Pipedrive: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Front vs. Pipedrive is based on a specific set of business needs and context. The comparison uses 22300 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Front and Pipedrive

Front, Gainsight Platform, ChurnZero, etc., belong to a category of solutions that help Customer Success Platform, whereas Pipedrive, Salesforce Sales Cloud, HubSpot CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Front covers Collaboration with E-Mail, Communication Management with E-Mail, Workflow Management with E-Mail, Engagement Management with E-Mail, etc.

Pipedrive focuses on Engagement Management with E-Mail, Lead Tracking, Lead Management, Sales Document Management with E-Mail, etc.

"Front lets us deliver a consistent experience, no matter where you are or who you are. Front keeps us organized in a way no other tool could. " - Kevin Miller

"We chose to build our company around Pipedrive for a number of reasons, number one being: it’s a great CRM software for companies of all sizes. The software keeps developing and the development Pipedrive has had in the past six months has really mad...e it a stronger solution for all companies. Pipedrive is a great tool for small to large companies. Our target customers really find Pipedrive easy to use and see it as a product that keeps on evolving at a great speed. It is also very good value for money. Our target customers are especially impressed with the reporting features and not having to export data for simple reporting operations. " - Juho Koski

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Front

Focus area

Front is better than Pipedrive for

Software Failure Risk

  • medium

logo Pipedrive

Focus area

Pipedrive is better than Front for

Software Failure Risk

  • medium

About

Customer Communication hub connecting all communication channels

Sales CRM & Pipeline Management Software

Age

2013

2010

Financials

SERIES D

SERIES C

Business Need

Total Processes
(we found evidences for)

68

128

Total Goals
(we found evidences for)

12

20

Top Processes

Evidences indicate better relative satisfaction



communication management

sending & publishing communications

tracking & monitoring communications



engagement management

engaging and following up


training & onboarding



sales document management

proposal & quote management

contract management


social media management

social media analytics

engaging on social media

managing social media account


customer feedback management

measuring customer satisfaction

measuring net promoter score


contact list management


conversion management




content management


knowledge management




rating and review management


lead qualification

lead qualification: technographic



sales call management

meeting management



revenue cycle management



products & pricelist management



sales review & feedback



pipeline management


channel management


touchpoint management




competitive intelligence



account management


follower management


relationship management


advocacy management


generation of new leads


community building


performance management


loyalty management





promotion management


discount management


business development


campaign analytics


campaign monitoring


campaign management

campaign analytics

campaign monitoring


opportunity management








lifetime value management




calendar management



segmentation and targeting




motivation management


international marketing


social media marketing



conference call management


trade show marketing


outbound marketing


referral management



payment management



subscription management


sales commission management



community marketing


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve ROI

  • Increase sales & revenue

  • Scale best practices

  • Improve efficiency

  • Improve digital and social presence

  • Launch new products

  • Improve visibility

  • Improve stakeholder relations

  • Improve consistency

  • See 9 more
  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Improve efficiency

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve visibility

  • Improve ROI

  • Build brand awareness

  • Shorten ramp up time

  • Grow market share

  • Improve brand engagement

  • Launch new products

  • Establish thought leadership

  • Improve stakeholder relations

  • Improve navigation

  • Increase average basket value

  • Increase customer life time value

  • Improve digital and social presence

  • See 17 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • mobile

  • offline

  • website

  • point of sale

  • social media

  • mobile app

  • on premises

  • chat

  • newsletter

  • promotions

  • games

  • video

  • user generated content

  • blogs

  • text SMS

  • Facebook

  • Slack

  • causes and charity

  • trade shows

  • support groups

  • LinkedIn

  • review sites

  • coupons

  • Amazon

  • events

  • channel partners

  • G2crowd

  • Skype

  • See 27 more
  • e-mail

  • phone calls

  • mobile

  • offline

  • website

  • point of sale

  • social media

  • mobile app

  • on premises

  • chat

  • newsletter

  • promotions

  • games

  • video

  • user generated content

  • blogs

  • text SMS

  • Facebook

  • Slack

  • causes and charity

  • trade shows

  • support groups

  • LinkedIn

  • review sites

  • coupons

  • Amazon

  • events

  • channel partners

  • G2crowd

  • Skype

  • See 27 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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low

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Business Setting