cuspera logo CUSPERA

Front vs Pipeliner CRM: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Front vs. Pipeliner CRM is based on a specific set of business needs and context. The comparison uses 6085 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Front and Pipeliner CRM

Front, Gainsight Platform, ChurnZero, etc., belong to a category of solutions that help Customer Success Platform, whereas Pipeliner CRM, Teamgate CRM, Capsule CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Front covers Collaboration with E-Mail, Communication Management with E-Mail, Workflow Management with E-Mail, Engagement Management with E-Mail, etc.

Pipeliner CRM focuses on Engagement Management, Forecasting, Contact List Management with Mobile, Pipeline Management, etc.

"Front has allowed us to have a better relationship with our pros, move faster internally, and ensure higher quality work for our customers. Basically everything we care most about. " - James Patrick Dempsey

"Before Pipeliner, we didn’t have an efficient sales process—we were using a combination of Excel and Insightly. I had always worked with Salesforce, but being a small technology business we didn’t need its enormous feature set, and it was too costly... for our budget. " - Chris Wigan

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Front

Focus area

Front is better than Pipeliner CRM for

Software Failure Risk

  • medium

logo Pipeliner CRM

Focus area

Pipeliner CRM is better than Front for

Software Failure Risk

  • medium

About

Customer Communication hub connecting all communication channels

Pipeliner CRM | Sales CRM Software - Sales Enablement

Age

2013

Financials

SERIES D

NA

Business Need

Total Processes
(we found evidences for)

68

77

Total Goals
(we found evidences for)

12

9

Top Processes

Evidences indicate better relative satisfaction



communication management

sending & publishing communications

tracking & monitoring communications



engagement management

engaging and following up

engaging with scheduling & cadence


training & onboarding


helpdesk management


sales document management

proposal & quote management

contract management


social media management

social media analytics

engaging on social media

managing social media account


customer feedback management

measuring customer satisfaction

measuring net promoter score


contact list management


conversion management




content management

searching for content


knowledge management




rating and review management


lead qualification

lead qualification: technographic



sales call management



revenue cycle management



products & pricelist management



sales review & feedback



pipeline management


channel management


touchpoint management




competitive intelligence


follower management



relationship management


generation of new leads


performance management


loyalty management

customise loyalty program



opportunity management


business development




customer case management


promotion management



discount management


social media marketing


lifetime value management


motivation management


campaign management






Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve ROI

  • Increase sales & revenue

  • Scale best practices

  • Improve efficiency

  • Improve digital and social presence

  • Launch new products

  • Improve visibility

  • Improve stakeholder relations

  • Improve consistency

  • See 9 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Improve efficiency

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve stakeholder relations

  • Improve internal communications

  • See 6 more

Top Channels

Channels Used

  • mobile

  • social media

  • e-mail

  • phone calls

  • mobile app

  • promotions

  • offline

  • website

  • print media

  • magazine

  • channel partners

  • chat

  • point of sale

  • on premises

  • coupons

  • LinkedIn

  • See 13 more
  • mobile

  • social media

  • e-mail

  • phone calls

  • mobile app

  • promotions

  • offline

  • website

  • print media

  • magazine

  • channel partners

  • chat

  • point of sale

  • on premises

  • coupons

  • LinkedIn

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting