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Front vs Zoho Bigin: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Front medium Failure Risk for Zoho Bigin medium
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Comparison Summary

This comparison report of Front vs. Zoho Bigin is based on a specific set of business needs and context. The comparison uses 3695 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Front and Zoho Bigin

Front, Gainsight Platform, ChurnZero, etc., belong to a category of solutions that help Customer Success Platform, whereas Zoho Bigin belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Front covers Collaboration with E-Mail, Communication Management with E-Mail, Workflow Management with E-Mail, Engagement Management with E-Mail, etc.

Zoho Bigin focuses on Engagement Management with Phone Calls, Training & Onboarding, Workflow Management with E-Mail, Pipeline Management, etc.

"Front lets us deliver a consistent experience, no matter where you are or who you are. Front keeps us organized in a way no other tool could. " - Kevin Miller

"Bigin is exactly what we needed at our growing real estate company. We had looked into many CRM services but all of them were either too costly with features we didn’t yet need; too complicated to set up; or too simplistic with not enough features f...or the price. Zoho Bigin has been amazing. I watched one instruction video from the YouTube channel and I was ready to set up. It’s so simple to navigate that we were up and running on day 2. Customer support has also been great, even through the trial period. I’ve received quick responses to all my queries and even follow-up calls with walk throughs. Just stellar all the way. I look forward to exploring more of it and using all the features. " - Aika-Grace Wangwe

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Front

Focus area

Front is better than Zoho Bigin for

Software Failure Risk

  • medium

logo Zoho Bigin

Focus area

Software Failure Risk

  • medium

About

Customer Communication hub connecting all communication channels

Zoho Bigin | A powerful CRM solution for small and micro businesses manage their customer relationships

Age

2013

1996

Financials

SERIES D

PRIVATE

Business Need

Total Processes
(we found evidences for)

68

29

Total Goals
(we found evidences for)

12

6

Top Processes

Evidences indicate better relative satisfaction

collaboration

Read Reviews (323)

Read Reviews (2)

communication management

Read Reviews (147)

Read Reviews (4)

sending & publishing communications

Read Reviews (64)

Read Reviews (4)

tracking & monitoring communications

Read Reviews (16)

Read Reviews (0)

workflow management

Read Reviews (123)

Read Reviews (8)

engagement management

Read Reviews (85)

Read Reviews (16)

engaging and following up

Read Reviews (57)

Read Reviews (16)

training & onboarding

Read Reviews (58)

Read Reviews (12)

helpdesk management

Read Reviews (48)

Read Reviews (0)

sales document management

Read Reviews (44)

Read Reviews (4)

proposal & quote management

Read Reviews (32)

Read Reviews (0)

contract management

Read Reviews (4)

Read Reviews (4)

social media management

Read Reviews (43)

Read Reviews (0)

social media analytics

Read Reviews (23)

Read Reviews (0)

engaging on social media

Read Reviews (12)

Read Reviews (0)

managing social media account

Read Reviews (5)

Read Reviews (0)

customer feedback management

Read Reviews (33)

Read Reviews (0)

measuring customer satisfaction

Read Reviews (20)

Read Reviews (0)

measuring net promoter score

Read Reviews (4)

Read Reviews (0)

contact list management

Read Reviews (19)

Read Reviews (3)

conversion management

Read Reviews (10)

Read Reviews (3)

content management

Read Reviews (5)

Read Reviews (0)

knowledge management

Read Reviews (5)

Read Reviews (0)

rating and review management

Read Reviews (3)

Read Reviews (0)

lead qualification

Read Reviews (3)

Read Reviews (3)

lead qualification: technographic

Read Reviews (3)

Read Reviews (0)

sales call management

Read Reviews (3)

Read Reviews (3)

revenue cycle management

Read Reviews (2)

Read Reviews (0)

products & pricelist management

Read Reviews (2)

Read Reviews (0)

sales review & feedback

Read Reviews (2)

Read Reviews (0)

pipeline management

Read Reviews (2)

Read Reviews (7)

channel management

Read Reviews (2)

Read Reviews (0)

touchpoint management

Read Reviews (2)

Read Reviews (0)

relationship management

Read Reviews (1)

Read Reviews (3)

generation of new leads

Read Reviews (1)

Read Reviews (4)

business development

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve ROI

  • Increase sales & revenue

  • Scale best practices

  • Improve efficiency

  • Improve digital and social presence

  • Launch new products

  • Improve visibility

  • Improve stakeholder relations

  • Improve consistency

  • See 9 more

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Improve stakeholder relations

  • Launch new products

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • social media

  • LinkedIn

  • website

  • See 2 more

  • phone calls

  • e-mail

  • social media

  • LinkedIn

  • website

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting