Comparison Summary

Gainsight Platform: Gainsight is the platform for Customer Success and Product teams. It turns disparate customer data into actionable insights for measurable business outcomes.

Gainsight CS: Gainsight-CS drives customer retention and revenue growth by offering a complete view of customer health. Journey orchestration and success plans are fueled by AI and the largest CS community.

logo Gainsight Platform

Focus area

Gainsight Platform is better than Gainsight CS for

Software Failure Risk

  • medium

logo Gainsight CS

Focus area

Gainsight CS is better than Gainsight Platform for

Software Failure Risk

  • medium

Gainsight Platform and Gainsight CS: Customer Satisfaction Data

Most deployed common Use Cases for Gainsight Platform and Gainsight CS

How can Gainsight Platform and Gainsight CS optimize your Customer Feedback Management Workflow?

What makes Gainsight Platform and Gainsight CS ideal for Automated Playbooks?

What Are the key features of Gainsight Platform and Gainsight CS for Workflow Management?


Gainsight Platform in Action: Unique Use Cases

How does Gainsight Platform address your Training & Onboarding Challenges?

What solutions does Gainsight Platform provide for Customer Success Management?


Gainsight CS in Action: Unique Use Cases

Why is Gainsight CS the best choice for Engagement Management?

Why is Gainsight CS the best choice for Forecasting?

About

SaaS Platform Built for Customer Success

Customer Success Software to Retain and Grow Customers at Scale

Age

2011

2011

Financials

SERIES E

SERIES E

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting