Comparison Summary
Introducing Gong and Balto
Gong, Chorus by ZoomInfo, Salesken, etc., belong to a category of solutions that help Conversation Intelligence, whereas Balto belong to a category of solutions that help Sales Coaching. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Gong covers Sales Call Management with Phone Calls, Call Coaching with Phone Calls, Deal Analytics & Insights, Sales Rep Engagement with Phone Calls, etc.
Balto focuses on Sales Coaching with Phone Calls, Sales Call Management with Phone Calls, Contact Center Performance Management with Phone Calls, Training & Onboarding with Phone Calls, etc.
"Every rep we deployed Gong to saw a marked increase in performance within 45 days. My reps now pitch and sell sharper. " - Marc Jacobs
"Balto helps newer agents to learn the script faster, handle sophisticated objections more efficiently, turn a lost opportunity into a won opportunity. The platform is very simple and its configuration is very straight forward. " - Chaz Tedesco
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Revenue Intelligence Platform to coach sales reps
Real-Time Guidance for contact centers to increase conversions, deliver a world-class customer experience.
Age
2015
Financials
SERIES E
SERIES B
Business Need
Total Processes
(we found evidences for)
79
28
Total Goals
(we found evidences for)
6
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Improve consistency
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Improve visibility
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Improve efficiency
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Scale best practices
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Shorten ramp up time
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Increase sales & revenue
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Shorten ramp up time
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Improve internal communications
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Grow market share
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Top Channels
Channels Used
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phone calls
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chat
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phone calls
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chat
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
