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Compare Jenny platform vs Sendbird

Comparison Summary

For Jenny platform vs Sendbird comparison, Our AI algorithm looked at 1059 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Jenny platform and Sendbird to solve their respective business needs.

Pros and cons of Jenny platform and Sendbird

Jenny platform is more suited to businesses that require Customer Feedback Management and Generation Of New Leads where as Sendbird is focused towards Engagement Management with Chat and Communication Management with Games .

logo Jenny platform

Focus area

Software Failure Risk

  • medium

logo Sendbird

Focus area

Sendbird is better than Jenny platform for

Software Failure Risk

  • low

About

GetJenny: Customer Service Chatbots

A Complete Chat Platform, In-App Chat and Messaging

Age

2013

Financials

SERIES C

Business Need

Total Processes
(we found evidences for)

17

37

Total Goals
(we found evidences for)

6

7

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction


generation of new leads


business development


lifetime value management


rating and review management


engagement management

engaging and following up


customer case management


conversion management



communication management

sending & publishing communications





sales call management


engaging on social media


social media management

engaging on social media


account management


products & pricelist management





content management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve internal communications

  • Acquire customers

  • Build brand awareness

  • Scale best practices

  • Increase sales & revenue

  • See 3 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Build brand awareness

  • Increase customer life time value

  • Improve internal communications

  • Improve digital and social presence

  • See 4 more

Top Channels

Channels Used

  • chat

  • games

  • video

  • mobile

  • phone calls

  • website

  • social media

  • mobile app

  • mass media

  • offline

  • on premises

  • See 8 more
  • chat

  • games

  • video

  • mobile

  • phone calls

  • website

  • social media

  • mobile app

  • mass media

  • offline

  • on premises

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting