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Compare Keatext vs Lumoa

Comparison Summary

For Keatext vs Lumoa comparison, Our AI algorithm looked at 962 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Keatext and Lumoa to solve their respective business needs.

Pros and cons of Keatext and Lumoa

Keatext is more suited to businesses that require Social Media Management with Social Media and Rating And Review Management with Social Media where as Lumoa is focused towards Customer Feedback Management with Promotions and Workflow Management .

logo Keatext

Focus area

Keatext is better than Lumoa for

Software Failure Risk

  • medium

logo Lumoa

Focus area

Lumoa is better than Keatext for

Software Failure Risk

  • medium

About

AI-powered text analytics for feedback interpretation

Make Customer Feedback Actionable - Lumoa Net Promoter ...

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

23

27

Total Goals
(we found evidences for)

4

5

Top Processes

Evidences indicate better relative satisfaction


social media management

engaging on social media

scheduling post to social media


rating and review management


helpdesk management


communication management

sending & publishing communications


customer feedback management

measuring customer satisfaction


engagement management

engaging and following up



sales call management

call transcription


knowledge management


loyalty management



workflow management


business development


competitive intelligence


Top Goals

Goals Achieved

  • Improve digital and social presence

  • Enhance customer relationships

  • Improve brand engagement

  • Increase sales & revenue

  • See 1 more
  • Enhance customer relationships

  • Scale best practices

  • Acquire customers

  • Improve efficiency

  • Increase sales & revenue

  • See 2 more

Top Channels

Channels Used

  • promotions

  • phone calls

  • e-mail

  • social media

  • chat

  • website

  • offline

  • review sites

  • Amazon

  • newsletter

  • on premises

  • user generated content

  • blogs

  • point of sale

  • mobile

  • See 12 more
  • promotions

  • phone calls

  • e-mail

  • social media

  • chat

  • website

  • offline

  • review sites

  • Amazon

  • newsletter

  • on premises

  • user generated content

  • blogs

  • point of sale

  • mobile

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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No Data

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Business Setting