Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve digital and social presence
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Enhance customer relationships
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Improve brand engagement
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Increase sales & revenue
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Increase sales & revenue
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Improve ROI
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Improve consistency
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Grow market share
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Increase customer life time value
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Launch new products
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Enter new markets internationally or locally
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Increase average basket value
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Shorten ramp up time
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Improve digital and social presence
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Top Channels
Channels Used
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e-mail
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promotions
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website
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coupons
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phone calls
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social media
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offline
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Facebook
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review sites
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point of sale
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Tripadvisor
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text SMS
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chat
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print media
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newspaper
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video
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events
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trade shows
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mobile
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mobile app
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user generated content
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blogs
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Yelp
- See 20 more
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e-mail
-
promotions
-
website
-
coupons
-
phone calls
-
social media
-
offline
-
Facebook
-
review sites
-
point of sale
-
Tripadvisor
-
text SMS
-
chat
-
print media
-
newspaper
-
video
-
events
-
trade shows
-
mobile
-
mobile app
-
user generated content
-
blogs
-
Yelp
- See 20 more
