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Compare Khoros Platform vs Lumoa

Failure Risk Guidance Security Report ?

Failure Risk for Khoros Platform medium Failure Risk for Lumoa medium
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Comparison Summary

For Khoros Platform vs Lumoa comparison, Our AI algorithm looked at 673 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Khoros Platform and Lumoa to solve their respective business needs.

Pros and cons of Khoros Platform and Lumoa

Khoros Platform is more suited to businesses that require Engagement Management and Community Building with Website where as Lumoa is focused towards Customer Feedback Management with Promotions and Workflow Management .

logo Khoros Platform

Focus area

Software Failure Risk

  • medium

logo Lumoa

Focus area

Lumoa is better than Khoros Platform for

Software Failure Risk

  • medium

About

AI-powered platform for digital customer engagement

Make Customer Feedback Actionable - Lumoa Net Promoter ...

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

22

27

Total Goals
(we found evidences for)

5

5

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (48)

Read Reviews (11)

engaging and following up

Read Reviews (35)

Read Reviews (8)

community building

Read Reviews (10)

Read Reviews (0)

training & onboarding

Read Reviews (4)

Read Reviews (0)

customer feedback management

Read Reviews (3)

Read Reviews (87)

measuring customer satisfaction

Read Reviews (1)

Read Reviews (8)

social media marketing

Read Reviews (2)

Read Reviews (0)

social media management

Read Reviews (2)

Read Reviews (0)

campaign management

Read Reviews (2)

Read Reviews (1)

workflow management

Read Reviews (1)

Read Reviews (13)

helpdesk management

Read Reviews (1)

Read Reviews (10)

competitive intelligence

Read Reviews (0)

Read Reviews (2)

call transcription

Read Reviews (0)

Read Reviews (7)

sales call management

Read Reviews (0)

Read Reviews (7)

call transcription

Read Reviews (0)

Read Reviews (7)

business development

Read Reviews (0)

Read Reviews (2)

loyalty management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Scale best practices

  • Enter new markets internationally or locally

  • See 2 more

  • Enhance customer relationships

  • Scale best practices

  • Acquire customers

  • Improve efficiency

  • Increase sales & revenue

  • See 2 more

Top Channels

Channels Used

  • promotions

  • phone calls

  • e-mail

  • social media

  • chat

  • website

  • offline

  • review sites

  • Amazon

  • newsletter

  • on premises

  • user generated content

  • blogs

  • point of sale

  • mobile

  • See 12 more

  • promotions

  • phone calls

  • e-mail

  • social media

  • chat

  • website

  • offline

  • review sites

  • Amazon

  • newsletter

  • on premises

  • user generated content

  • blogs

  • point of sale

  • mobile

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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No Data

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting