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Khoros Platform vs Tenfold: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Khoros Platform medium Failure Risk for Tenfold low
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Comparison Summary

This comparison report of Khoros Platform vs. Tenfold is based on a specific set of business needs and context. The comparison uses 3486 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Khoros Platform and Tenfold

Khoros Platform, and Tenfold belong to a category of solutions that help Customer Experience Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Khoros Platform covers Engagement Management, Community Building with Website, Training & Onboarding with User Generated Content, Customer Feedback Management, etc.

Tenfold focuses on Engagement Management with Phone Calls, Communication Management with Phone Calls, Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, etc.

"We’re really proud of the success of this campaign: we saw more than 40% growth in reach and more than 100% growth in engagement year-over-year. " - Mary Devine

"Tenfold has been a great partner. They are willing to collaborate and go above and beyond to help us, the customer, be successful. " - Jake Morey

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Khoros Platform

Focus area

Software Failure Risk

  • medium

logo Tenfold

Focus area

Tenfold is better than Khoros Platform for

Software Failure Risk

  • low

About

AI-powered platform for digital customer engagement

Tenfold - The Customer Experience Cloud‚

Age

2015

Financials

PRIVATE

SERIES C

Business Need

Total Processes
(we found evidences for)

22

62

Total Goals
(we found evidences for)

5

13

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (48)

Read Reviews (222)

engaging and following up

Read Reviews (35)

Read Reviews (127)

community building

Read Reviews (10)

Read Reviews (0)

training & onboarding

Read Reviews (4)

Read Reviews (8)

customer feedback management

Read Reviews (3)

Read Reviews (12)

measuring customer satisfaction

Read Reviews (1)

Read Reviews (8)

social media marketing

Read Reviews (2)

Read Reviews (2)

social media management

Read Reviews (2)

Read Reviews (6)

campaign management

Read Reviews (2)

Read Reviews (2)

content management

Read Reviews (1)

Read Reviews (3)

workflow management

Read Reviews (1)

Read Reviews (75)

lifetime value management

Read Reviews (1)

Read Reviews (2)

contact list management

Read Reviews (1)

Read Reviews (56)

helpdesk management

Read Reviews (1)

Read Reviews (79)

competitive intelligence

Read Reviews (0)

Read Reviews (2)

tracking & monitoring communications

Read Reviews (0)

Read Reviews (148)

communication management

Read Reviews (0)

Read Reviews (150)

tracking & monitoring communications

Read Reviews (0)

Read Reviews (148)

sales call management

Read Reviews (0)

Read Reviews (102)

generation of new leads

Read Reviews (0)

Read Reviews (31)

account management

Read Reviews (0)

Read Reviews (9)

pipeline management

Read Reviews (0)

Read Reviews (7)

conference call management

Read Reviews (0)

Read Reviews (5)

conversion management

Read Reviews (0)

Read Reviews (4)

follower management

Read Reviews (0)

Read Reviews (3)

rating and review management

Read Reviews (0)

Read Reviews (3)

business development

Read Reviews (0)

Read Reviews (2)

motivation management

Read Reviews (0)

Read Reviews (2)

products & pricelist management

Read Reviews (0)

Read Reviews (2)

talk track creation

Read Reviews (0)

Read Reviews (2)

talk track creation

Read Reviews (0)

Read Reviews (2)

identify target customers

Read Reviews (0)

Read Reviews (2)

loyalty management

Read Reviews (0)

Read Reviews (2)

identify target customers

Read Reviews (0)

Read Reviews (2)

sales review & feedback

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Scale best practices

  • Enter new markets internationally or locally

  • See 2 more

  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Enhance customer relationships

  • Improve efficiency

  • Improve consistency

  • Improve visibility

  • Scale best practices

  • Establish thought leadership

  • Improve stakeholder relations

  • Grow market share

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • See 10 more

Top Channels

Channels Used

  • phone calls

  • social media

  • e-mail

  • offline

  • LinkedIn

  • point of sale

  • chat

  • events

  • trade shows

  • user generated content

  • blogs

  • omnichannel

  • website

  • Skype

  • mass media

  • television

  • mobile

  • games

  • video

  • See 16 more

  • phone calls

  • social media

  • e-mail

  • offline

  • LinkedIn

  • point of sale

  • chat

  • events

  • trade shows

  • user generated content

  • blogs

  • omnichannel

  • website

  • Skype

  • mass media

  • television

  • mobile

  • games

  • video

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

low

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Security & Privacy Risk

No Data

{{{rsh_C_1}}}

low

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Integration Risk

medium

{{{rsh_C_1}}}

low

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Migration Risk

medium

{{{rsh_C_1}}}

medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting