Comparison Summary
This comparison report of Khoros Platform vs. Tenfold is based on a specific set of business needs and context. The comparison uses 3486 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Khoros Platform and Tenfold
Khoros Platform, and Tenfold belong to a category of solutions that help Customer Experience Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Khoros Platform covers Engagement Management, Community Building with Website, Training & Onboarding with User Generated Content, Customer Feedback Management, etc.
Tenfold focuses on Engagement Management with Phone Calls, Communication Management with Phone Calls, Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, etc.
"Our community built on the Khoros platform allows the engineering team to push recent feature updates without waiting for the monthly product release cycle. This allows the engineering team to experiment more and provide a better experience to the d...evelopers and users. " - Ved Prakash Agarwal
"Tenfold really made helping students more efficient. It’s put everything that we need to know about that student in one spot. " - Jessica Davison
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
AI-powered platform for digital customer engagement
Tenfold - The Customer Experience Cloud‚
Age
2015
Financials
PRIVATE
SERIES C
Business Need
Total Processes
(we found evidences for)
22
62
Total Goals
(we found evidences for)
5
13
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Increase sales & revenue
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Acquire customers
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Scale best practices
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Enter new markets internationally or locally
- See 2 more
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Increase sales & revenue
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Acquire customers
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Improve ROI
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Enhance customer relationships
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Improve efficiency
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Improve consistency
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Improve visibility
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Scale best practices
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Establish thought leadership
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Improve stakeholder relations
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Grow market share
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Improve digital and social presence
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Enter new markets internationally or locally
- See 10 more
Top Channels
Channels Used
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phone calls
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social media
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e-mail
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offline
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LinkedIn
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point of sale
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chat
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events
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trade shows
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user generated content
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blogs
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omnichannel
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website
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Skype
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mass media
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television
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mobile
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games
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video
- See 16 more
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phone calls
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social media
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e-mail
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offline
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LinkedIn
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point of sale
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chat
-
events
-
trade shows
-
user generated content
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blogs
-
omnichannel
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website
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Skype
-
mass media
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television
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mobile
-
games
-
video
- See 16 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
