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Liveperson AI Chatbot vs 247.ai: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Liveperson AI Chatbot vs. 247.ai is based on a specific set of business needs and context. The comparison uses 1873 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Liveperson AI Chatbot and 247.ai

Liveperson AI Chatbot, 247.ai, Sendbird, Chatbot, etc., belong to a category of solutions that help Chatbot. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Liveperson AI Chatbot covers Engagement Management with Chat, Social Media Management with Social Media, Customer Feedback Management with Phone Calls, Advertisement with Social Media, etc.

247.ai focuses on Engagement Management, Customer Feedback Management with Chat, Advertisement with Mobile, Helpdesk Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Liveperson AI Chatbot

Focus area

Liveperson AI Chatbot is better than 247.ai for

Software Failure Risk

  • low

logo 247.ai

Focus area

Software Failure Risk

  • low

About

Better conversations start with a better AI chatbot

Redefining Customer Acquisition and Engagement | [24]7.ai

Age

1995

Financials

IPO

Business Need

Total Processes
(we found evidences for)

50

52

Total Goals
(we found evidences for)

13

9

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


social media management

social media analytics

managing social media account


customer feedback management

measuring customer satisfaction



communication management

sending & publishing communications


helpdesk management


conversion management


contact list management



generation of new leads


lifetime value management


sales document management

proposal & quote management


training & onboarding


workflow management


lead qualification

lead qualification: technographic


rating and review management


loyalty management



content management





sales call management


competitive intelligence


segmentation and targeting


knowledge management



performance management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Acquire customers

  • Increase sales & revenue

  • Launch new products

  • Grow market share

  • Increase customer life time value

  • Improve digital and social presence

  • Improve ROI

  • Scale best practices

  • Improve brand engagement

  • Build brand awareness

  • Improve efficiency

  • See 10 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Build brand awareness

  • Increase average basket value

  • Scale best practices

  • Improve digital and social presence

  • Improve brand engagement

  • See 6 more

Top Channels

Channels Used

  • chat

  • phone calls

  • mobile

  • user generated content

  • blogs

  • mobile app

  • social media

  • text SMS

  • promotions

  • omnichannel

  • website

  • offline

  • See 9 more
  • chat

  • phone calls

  • mobile

  • user generated content

  • blogs

  • mobile app

  • social media

  • text SMS

  • promotions

  • omnichannel

  • website

  • offline

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting