Guiding you to choose between Meltwater Social Media Analytics vs. Sprinklr Social: 2024

Comparison Summary

Meltwater Social Media Analytics: Meltwater's AI-powered tools provide media, social, and consumer intelligence. Social data is unleashed for deeper insights and analytics.

Sprinklr Social: Sprinklr Social is an AI-powered solution for managing social media, helping users understand and engage with customers across channels. A free trial is available.

Meltwater Social Media Analytics

Focus area

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

medium

Sprinklr Social

Focus area

Sprinklr Social is better than Meltwater Social Media Analytics for

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

medium

Meltwater Social Media Analytics and Sprinklr Social: Customer Satisfaction Data

Most deployed common Use Cases for Meltwater Social Media Analytics and Sprinklr Social

What Are the key features of Meltwater Social Media Analytics and Sprinklr Social for Social Media Management?

Meltwater Social Media Analytics and Sprinklr Social are both social media management platforms. Both tools assist in tracking social media mentions and providing insights into social media trends. Meltwater Social Media Analytics offers a wider range of social media monitoring tools, while Sprinklr Social excels in customer service and integrating various social media accounts for streamlined management. However, Sprinklr Social has limitations in its analytics and reporting capabilities.

"...It is recommended as it gives an integrated platform to get social analytics and create actionable customer engagement opportunities...." Peer review by Anonymous Reviewer, Marketing and Advertising

"...Social Media Analytics through Sprinklr helps deliver insights that enable businesses to drive improvements in Product Quality & Customer Experience...." Peer review by Syed J

How does Meltwater Social Media Analytics and Sprinklr Social address your Engagement Management Challenges?

Meltwater Social Media Analytics and Sprinklr Social both offer engagement management features. Meltwater Social Media Analytics focuses on measuring engagement, while Sprinklr Social emphasizes direct customer interaction. Meltwater Social Media Analytics provides tools for setting up automated responses, while Sprinklr Social offers organized dashboards to collect customer interactions. Both tools have limitations; for example, Meltwater Social Media Analytics may have cumbersome routing and workflow functions, while Sprinklr Social may lack features for tracking cases.

"...Because our stores are embracing localized posts, we have had very successful organic engagement metrics, and look to improve across our system...." Peer review by Jeffrey B, Marketing Manager, Restaurants

"...The Display is an amazing module to showcase listening/ engagement capabilities for your business...." Peer review by Ashutosh G, Senior Business Analyst - Social Media Listening, Information Technology and Services

How does Meltwater Social Media Analytics and Sprinklr Social facilitate Communication Management?

Meltwater Social Media Analytics and Sprinklr Social are both capable of managing communication. Meltwater Social Media Analytics focuses on monitoring social media activity and provides a variety of tools for analyzing and discovering data. Sprinklr Social is more focused on publishing and managing content across multiple social media platforms. However, both tools have limitations in publishing functionality.

"...Other social media monitoring tools combine all of North America and aren..." Peer review by Gabriel Mederos, Manager of Public Relations and Corporate Affairs, Nestle Purina

"...Get to know this product and the many features it provides for social media monitoring, analytics, advertising and more...." Peer review by Victoria R, Social Media Community Manager, Education

What Are the key features of Meltwater Social Media Analytics and Sprinklr Social for Content Management?

Meltwater Social Media Analytics helps users understand audience preferences and manage content for multiple platforms. It focuses on content management for multiple stores and social media research. Sprinklr Social assists in scheduling and publishing content across various accounts. It emphasizes streamlined content management and sharing for multiple brands. Both tools offer content management features, however, Sprinklr Social has limitations in user interface simplicity.

"...I am solving the problem of managing the reputation and content publishing needs of multiple stores/rooftops with a single portal instead of a multitude of accounts for stores and platforms like Facebook, Twitter, etc...." Peer review by Executive Sponsor

"...I love having a master view of our all our published outbound content, inbound messages in the same space as listening...." Peer review by Dilys O

Meltwater Social Media Analytics in Action: Unique Use Cases

How efficiently Does Meltwater Social Media Analytics manage your Campaign Management?

Sprinklr Social in Action: Unique Use Cases

How does Sprinklr Social facilitate Advertisement?

Meltwater Social Media Analytics

3.9

Sprinklr Social

4.0

About

Meltwater Social Media Analytics | Empowering marketers with social insights for action

Delivers a positive experience that’s true to your brand

Age

2009

Low
Medium
High

Ease of migration

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Data

Data Import

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Data Export

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Support

24/7 Support

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Email Support

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Chat Support

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Phone Support

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Others

AI Powered

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Custom Reports

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Analytics

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Guiding you to choose between Meltwater Social Media Analytics vs. Sprinklr Social: 2024

Comparison Summary

Meltwater Social Media Analytics

Focus area

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Sprinklr Social

Focus area

Sprinklr Social is better than Meltwater Social Media Analytics for

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Meltwater Social Media Analytics and Sprinklr Social: Customer Satisfaction Data

Most deployed common Use Cases for Meltwater Social Media Analytics and Sprinklr Social

What Are the key features of Meltwater Social Media Analytics and Sprinklr Social for Social Media Management?

How does Meltwater Social Media Analytics and Sprinklr Social address your Engagement Management Challenges?

How does Meltwater Social Media Analytics and Sprinklr Social facilitate Communication Management?

What Are the key features of Meltwater Social Media Analytics and Sprinklr Social for Content Management?

Meltwater Social Media Analytics in Action: Unique Use Cases

How efficiently Does Meltwater Social Media Analytics manage your Campaign Management?

Sprinklr Social in Action: Unique Use Cases

How does Sprinklr Social facilitate Advertisement?

Failure Risk Guidance Security Report?

Compliance Risk

Security & Privacy Risk

Integration Risk

Migration Risk

IT and Other Capabilities

Data

Support

Others

Business Setting

Get a personalised risk report for Meltwater Social Media Analytics

Get a personalised risk report for Sprinklr Social

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.