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Mention vs Firstup: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Mention vs. Firstup is based on a specific set of business needs and context. The comparison uses 7885 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Mention and Firstup

Mention, Brandwatch, Agorapulse, etc., belong to a category of solutions that help Social Media Marketing, whereas Firstup, Workable, Linkedin Talent, etc., belong to a category of solutions that help Talent Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Mention covers Social Media Management with Social Media, Communication Management with Social Media, Engagement Management with Social Media, Content Management with Social Media, etc.

Firstup focuses on Engagement Management, Content Management with Social Media, Social Media Management with Social Media, Communication Management with E-Mail, etc.

"Digital has become so important for any business. If you're not tracking digital, you're dead in the water. " - Sandy Postlethwayt

"Being able to broadcast and push out critical information has been extremely helpful in keeping all of our staff, who are currently working virtually from home, informed, as well as our frontline staff who don’t have easy access to computers to get ...that information via email. " - Ke‘ala Aki

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Mention

Focus area

Mention is better than Firstup for

Software Failure Risk

  • medium

logo Firstup

Focus area

Firstup is better than Mention for

Software Failure Risk

  • medium

About

Monitoring for digital agencies that need to know what's said about their clients, and provide a superior service

Communication Platform to unblock the flow of employee connection with the workforce

Age

2013

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

99

62

Total Goals
(we found evidences for)

16

15

Top Processes

Evidences indicate better relative satisfaction


social media management

monitoring social media

engaging on social media

scheduling post to social media

social media analytics

managing social media account


communication management

tracking & monitoring communications

sending & publishing communications


engagement management

engaging and following up


searching for content



campaign management

campaign monitoring

campaign analytics


competitive intelligence


helpdesk management



social media marketing


influencer marketing


reputation management



generation of new leads


customer feedback management

measuring net promoter score

measuring customer satisfaction



sales document management

proposal & quote management

contract management


workflow management


rating and review management


training & onboarding



talk track creation



touchpoint management


loyalty management

identify target customers


account management


contact list management





business development


lead qualification

lead qualification: technographic



lifetime value management


performance management


discount management


promotion management


conversion management


bundling of products



sales quota management


trade show marketing





advocacy management


motivation management



knowledge management


segmentation and targeting



Top Goals

Goals Achieved

  • Improve digital and social presence

  • Acquire customers

  • Build brand awareness

  • Enhance customer relationships

  • Improve brand engagement

  • Improve ROI

  • Establish thought leadership

  • Increase sales & revenue

  • Launch new products

  • Enter new markets internationally or locally

  • Grow market share

  • Improve internal communications

  • Scale best practices

  • Manage risk

  • Increase customer life time value

  • Improve efficiency

  • See 13 more
  • Improve internal communications

  • Build brand awareness

  • Establish thought leadership

  • Improve ROI

  • Acquire customers

  • Improve brand engagement

  • Launch new products

  • Improve digital and social presence

  • Grow market share

  • Enter new markets internationally or locally

  • Enhance customer relationships

  • Scale best practices

  • Improve efficiency

  • Improve stakeholder relations

  • Improve visibility

  • See 12 more

Top Channels

Channels Used

  • social media

  • e-mail

  • mobile

  • user generated content

  • blogs

  • omnichannel

  • newsletter

  • website

  • video

  • promotions

  • phone calls

  • mobile app

  • offline

  • LinkedIn

  • Twitter

  • Facebook

  • on premises

  • mass media

  • Instagram

  • point of sale

  • channel partners

  • text SMS

  • See 19 more
  • social media

  • e-mail

  • mobile

  • user generated content

  • blogs

  • omnichannel

  • newsletter

  • website

  • video

  • promotions

  • phone calls

  • mobile app

  • offline

  • LinkedIn

  • Twitter

  • Facebook

  • on premises

  • mass media

  • Instagram

  • point of sale

  • channel partners

  • text SMS

  • See 19 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

high

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medium

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Business Setting