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Mention vs Sprinklr Core: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Mention vs. Sprinklr Core is based on a specific set of business needs and context. The comparison uses 9386 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Mention and Sprinklr Core

Mention, Sprinklr Core, Brandwatch, Agorapulse, etc., belong to a category of solutions that help Social Media Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Mention covers Social Media Management with Social Media, Communication Management with Social Media, Engagement Management with Social Media, Content Management with Social Media, etc.

Sprinklr Core focuses on Social Media Management with Social Media, Engagement Management with Social Media, Communication Management with Social Media, Advertisement with Social Media, etc.

"We have over 370 programs in more than 70 countries – many of them managed by our local teams, with the support of over 2,000 global volunteers. " - Nicolas Danicourt

"It's about connecting with people in a genuine way and at scale. At first that sounds impossible. But it IS possible - and it's the Sprinklr platform that allows us to do this " - Katrina Munsell

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Mention

Focus area

Mention is better than Sprinklr Core for

Software Failure Risk

  • medium

logo Sprinklr Core

Focus area

Sprinklr Core is better than Mention for

Software Failure Risk

  • low

About

Monitoring for digital agencies that need to know what's said about their clients, and provide a superior service

SMMS: Social Media Marketing & Management Software | Sprinklr

Age

2013

2009

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

99

90

Total Goals
(we found evidences for)

16

15

Top Processes

Evidences indicate better relative satisfaction


social media management

monitoring social media

engaging on social media

scheduling post to social media

social media analytics

managing social media account


communication management

tracking & monitoring communications

sending & publishing communications


engagement management

engaging and following up


searching for content



campaign management

campaign monitoring

campaign analytics


competitive intelligence


helpdesk management



social media marketing


influencer marketing


reputation management



generation of new leads


customer feedback management

measuring net promoter score

measuring customer satisfaction



sales document management

proposal & quote management

contract management


workflow management


rating and review management


training & onboarding



talk track creation



touchpoint management


loyalty management

identify target customers


account management


contact list management





business development


lead qualification

lead qualification: technographic



lifetime value management


performance management


discount management


promotion management


conversion management


bundling of products



sales quota management


trade show marketing






sales call management


advocacy management




products & pricelist management


channel management


knowledge management


calendar management



customer case management


compliance & governance



segmentation and targeting


conference call management



international marketing



Top Goals

Goals Achieved

  • Improve digital and social presence

  • Acquire customers

  • Build brand awareness

  • Enhance customer relationships

  • Improve brand engagement

  • Improve ROI

  • Establish thought leadership

  • Increase sales & revenue

  • Launch new products

  • Enter new markets internationally or locally

  • Grow market share

  • Improve internal communications

  • Scale best practices

  • Manage risk

  • Increase customer life time value

  • Improve efficiency

  • See 13 more
  • Improve ROI

  • Acquire customers

  • Build brand awareness

  • Enhance customer relationships

  • Improve brand engagement

  • Improve digital and social presence

  • Manage risk

  • Improve internal communications

  • Enter new markets internationally or locally

  • Establish thought leadership

  • Increase sales & revenue

  • Grow market share

  • Scale best practices

  • Improve visibility

  • Launch new products

  • See 12 more

Top Channels

Channels Used

  • social media

  • mobile

  • Facebook

  • mobile app

  • website

  • e-mail

  • Twitter

  • user generated content

  • blogs

  • phone calls

  • video

  • LinkedIn

  • offline

  • Instagram

  • omnichannel

  • promotions

  • text SMS

  • on premises

  • chat

  • point of sale

  • Pinterest

  • Netflix

  • games

  • trade shows

  • display advertisement

  • events

  • mass media

  • television

  • coupons

  • review sites

  • Amazon

  • causes and charity

  • Whatsapp

  • Snapchat

  • See 31 more
  • social media

  • mobile

  • Facebook

  • mobile app

  • website

  • e-mail

  • Twitter

  • user generated content

  • blogs

  • phone calls

  • video

  • LinkedIn

  • offline

  • Instagram

  • omnichannel

  • promotions

  • text SMS

  • on premises

  • chat

  • point of sale

  • Pinterest

  • Netflix

  • games

  • trade shows

  • display advertisement

  • events

  • mass media

  • television

  • coupons

  • review sites

  • Amazon

  • causes and charity

  • Whatsapp

  • Snapchat

  • See 31 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

high

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low

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Business Setting