Comparison Summary
Introducing Mention and Verint
Mention, Verint, Brandwatch, Agorapulse, etc., belong to a category of solutions that help Social Media Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Mention covers Social Media Management with Social Media, Communication Management with Social Media, Engagement Management with Social Media, Content Management with Social Media, etc.
Verint focuses on Engagement Management, Service Automation with Phone Calls, Customer Feedback Management with Promotions, Workforce Scheduling & Forecasting, etc.
"We have over 370 programs in more than 70 countries – many of them managed by our local teams, with the support of over 2,000 global volunteers. " - Nicolas Danicourt
"Thanks to the [Verint] Community, our clients are being heard. They know it because they see community feedback being incorporated into our products. " - Lauri Travis
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Monitoring for digital agencies that need to know what's said about their clients, and provide a superior service
Verint | Innovating in digital, cloud and customer engagement transformation
Age
2013
Financials
M&A
IPO
Business Need
Total Processes
(we found evidences for)
99
56
Total Goals
(we found evidences for)
16
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve digital and social presence
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Acquire customers
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Build brand awareness
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Enhance customer relationships
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Improve brand engagement
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Improve ROI
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Establish thought leadership
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Increase sales & revenue
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Launch new products
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Enter new markets internationally or locally
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Grow market share
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Improve internal communications
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Scale best practices
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Manage risk
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Increase customer life time value
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Improve efficiency
- See 13 more
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Improve efficiency
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Improve consistency
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Improve internal communications
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Improve brand engagement
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Manage risk
- See 2 more
Top Channels
Channels Used
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phone calls
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chat
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promotions
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offline
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video
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e-mail
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point of sale
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games
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events
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trade shows
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mobile
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omnichannel
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print media
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magazine
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mobile app
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website
- See 13 more
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phone calls
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chat
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promotions
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offline
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video
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e-mail
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point of sale
-
games
-
events
-
trade shows
-
mobile
-
omnichannel
-
print media
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magazine
-
mobile app
-
website
- See 13 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
