Comparison Summary
This comparison report of Qualtrics XM Discover vs. Lumoa is based on a specific set of business needs and context. The comparison uses 764 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Qualtrics XM Discover and Lumoa
Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Qualtrics XM Discover covers Social Media Management with Social Media, Helpdesk Management with Phone Calls, Engagement Management with Social Media, Customer Feedback Management, etc.
Lumoa focuses on Customer Feedback Management with Promotions, Workflow Management, Engagement Management with Website, Helpdesk Management with Phone Calls, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Analytics o understand what people are saying about your company
Make Customer Feedback Actionable - Lumoa Net Promoter ...
Age
2002
Financials
SERIES C
SEED
Business Need
Total Processes
(we found evidences for)
35
27
Total Goals
(we found evidences for)
6
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve brand engagement
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve digital and social presence
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Establish thought leadership
- See 3 more
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Enhance customer relationships
-
Scale best practices
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Acquire customers
-
Improve efficiency
-
Increase sales & revenue
- See 2 more
Top Channels
Channels Used
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promotions
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phone calls
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e-mail
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social media
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chat
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website
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offline
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review sites
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Amazon
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newsletter
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on premises
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user generated content
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blogs
-
point of sale
-
mobile
- See 12 more
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promotions
-
phone calls
-
e-mail
-
social media
-
chat
-
website
-
offline
-
review sites
-
Amazon
-
newsletter
-
on premises
-
user generated content
-
blogs
-
point of sale
-
mobile
- See 12 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
