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Compare Qualtrics XM Discover vs Lumoa

Failure Risk Guidance Security Report ?

Failure Risk for Qualtrics XM Discover medium Failure Risk for Lumoa medium
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Comparison Summary

For Qualtrics XM Discover vs Lumoa comparison, Our AI algorithm looked at 764 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Qualtrics XM Discover and Lumoa to solve their respective business needs.

Pros and cons of Qualtrics XM Discover and Lumoa

Qualtrics XM Discover is more suited to businesses that require Social Media Management with Social Media and Helpdesk Management with Phone Calls where as Lumoa is focused towards Customer Feedback Management with Promotions and Workflow Management .

logo Qualtrics XM Discover

Focus area

Software Failure Risk

  • medium

logo Lumoa

Focus area

Lumoa is better than Qualtrics XM Discover for

Software Failure Risk

  • medium

About

Analytics o understand what people are saying about your company

Make Customer Feedback Actionable - Lumoa Net Promoter ...

Age

2002

Financials

SERIES C

SEED

Business Need

Total Processes
(we found evidences for)

35

27

Total Goals
(we found evidences for)

6

5

Top Processes

Evidences indicate better relative satisfaction

social media management

Read Reviews (16)

Read Reviews (0)

social media analytics

Read Reviews (5)

Read Reviews (0)

monitoring social media

Read Reviews (4)

Read Reviews (0)

helpdesk management

Read Reviews (15)

Read Reviews (10)

customer feedback management

Read Reviews (12)

Read Reviews (87)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (8)

measuring net promoter score

Read Reviews (1)

Read Reviews (50)

engagement management

Read Reviews (12)

Read Reviews (11)

engaging and following up

Read Reviews (9)

Read Reviews (8)

rating and review management

Read Reviews (7)

Read Reviews (1)

communication management

Read Reviews (5)

Read Reviews (0)

tracking & monitoring communications

Read Reviews (4)

Read Reviews (0)

sales call management

Read Reviews (4)

Read Reviews (7)

sales document management

Read Reviews (3)

Read Reviews (1)

competitive intelligence

Read Reviews (2)

Read Reviews (2)

products & pricelist management

Read Reviews (2)

Read Reviews (0)

loyalty management

Read Reviews (1)

Read Reviews (2)

workflow management

Read Reviews (0)

Read Reviews (13)

business development

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve brand engagement

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve digital and social presence

  • Establish thought leadership

  • See 3 more

  • Enhance customer relationships

  • Scale best practices

  • Acquire customers

  • Improve efficiency

  • Increase sales & revenue

  • See 2 more

Top Channels

Channels Used

  • promotions

  • phone calls

  • e-mail

  • social media

  • chat

  • website

  • offline

  • review sites

  • Amazon

  • newsletter

  • on premises

  • user generated content

  • blogs

  • point of sale

  • mobile

  • See 12 more

  • promotions

  • phone calls

  • e-mail

  • social media

  • chat

  • website

  • offline

  • review sites

  • Amazon

  • newsletter

  • on premises

  • user generated content

  • blogs

  • point of sale

  • mobile

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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No Data

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting