Comparison Summary
This comparison report of Qualtrics XM Discover vs. Sogolytics is based on a specific set of business needs and context. The comparison uses 5691 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Qualtrics XM Discover and Sogolytics
Qualtrics XM Discover belong to a category of solutions that help Customer Experience Management, whereas Sogolytics belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Qualtrics XM Discover covers Social Media Management with Social Media, Helpdesk Management with Phone Calls, Engagement Management with Social Media, Customer Feedback Management, etc.
Sogolytics focuses on Customer Feedback Management, Engagement Management, Helpdesk Management with Phone Calls, Social Media Management with Social Media, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Analytics o understand what people are saying about your company
Actionable survey data with advanced data management and enterprise online survey software
Age
2002
2013
Financials
SERIES C
PRIVATE
Business Need
Total Processes
(we found evidences for)
35
67
Total Goals
(we found evidences for)
6
13
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve brand engagement
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve digital and social presence
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Establish thought leadership
- See 3 more
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Enhance customer relationships
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Acquire customers
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Improve brand engagement
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Launch new products
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Build brand awareness
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Scale best practices
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Improve ROI
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Shorten ramp up time
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Improve efficiency
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Increase sales & revenue
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Establish thought leadership
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Improve internal communications
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Enter new markets internationally or locally
- See 10 more
Top Channels
Channels Used
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social media
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e-mail
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website
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offline
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promotions
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phone calls
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video
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games
-
user generated content
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blogs
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omnichannel
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chat
-
mobile
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text SMS
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Facebook
-
causes and charity
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newsletter
-
mobile app
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coupons
-
trade shows
-
events
- See 18 more
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social media
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e-mail
-
website
-
offline
-
promotions
-
phone calls
-
video
-
games
-
user generated content
-
blogs
-
omnichannel
-
chat
-
mobile
-
text SMS
-
Facebook
-
causes and charity
-
newsletter
-
mobile app
-
coupons
-
trade shows
-
events
- See 18 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
