Comparison Summary
This comparison report of Qualtrics XM Discover vs. Tenfold is based on a specific set of business needs and context. The comparison uses 3577 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Qualtrics XM Discover and Tenfold
Qualtrics XM Discover, and Tenfold belong to a category of solutions that help Customer Experience Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Qualtrics XM Discover covers Social Media Management with Social Media, Helpdesk Management with Phone Calls, Engagement Management with Social Media, Customer Feedback Management, etc.
Tenfold focuses on Engagement Management with Phone Calls, Communication Management with Phone Calls, Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Analytics o understand what people are saying about your company
Tenfold - The Customer Experience Cloud‚
Age
2002
2015
Financials
SERIES C
SERIES C
Business Need
Total Processes
(we found evidences for)
35
62
Total Goals
(we found evidences for)
6
13
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve brand engagement
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve digital and social presence
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Establish thought leadership
- See 3 more
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Increase sales & revenue
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Acquire customers
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Improve ROI
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Enhance customer relationships
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Improve efficiency
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Improve consistency
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Improve visibility
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Scale best practices
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Establish thought leadership
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Improve stakeholder relations
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Grow market share
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Improve digital and social presence
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Enter new markets internationally or locally
- See 10 more
Top Channels
Channels Used
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phone calls
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social media
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e-mail
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offline
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LinkedIn
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point of sale
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chat
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events
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trade shows
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user generated content
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blogs
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omnichannel
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website
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Skype
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mass media
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television
-
mobile
-
games
-
video
- See 16 more
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phone calls
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social media
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e-mail
-
offline
-
LinkedIn
-
point of sale
-
chat
-
events
-
trade shows
-
user generated content
-
blogs
-
omnichannel
-
website
-
Skype
-
mass media
-
television
-
mobile
-
games
-
video
- See 16 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
