Comparison Summary
This comparison report of Qualtrics XM Discover vs. Verint is based on a specific set of business needs and context. The comparison uses 2875 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Qualtrics XM Discover and Verint
Qualtrics XM Discover belong to a category of solutions that help Customer Experience Management, whereas Verint belong to a category of solutions that help Social Media Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Qualtrics XM Discover covers Social Media Management with Social Media, Helpdesk Management with Phone Calls, Engagement Management with Social Media, Customer Feedback Management, etc.
Verint focuses on Engagement Management, Service Automation with Phone Calls, Customer Feedback Management with Promotions, Workforce Scheduling & Forecasting, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Analytics o understand what people are saying about your company
Verint | Innovating in digital, cloud and customer engagement transformation
Age
2002
Financials
SERIES C
IPO
Business Need
Total Processes
(we found evidences for)
35
56
Total Goals
(we found evidences for)
6
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve brand engagement
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve digital and social presence
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Establish thought leadership
- See 3 more
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Improve efficiency
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Improve consistency
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Improve internal communications
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Improve brand engagement
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Manage risk
- See 2 more
Top Channels
Channels Used
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phone calls
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chat
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promotions
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offline
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video
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e-mail
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point of sale
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games
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events
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trade shows
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mobile
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omnichannel
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print media
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magazine
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mobile app
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website
- See 13 more
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phone calls
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chat
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promotions
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offline
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video
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e-mail
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point of sale
-
games
-
events
-
trade shows
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mobile
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omnichannel
-
print media
-
magazine
-
mobile app
-
website
- See 13 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
