Comparison Summary
Introducing Retently and Appbot
Retently, Ushur, Genesys Cloud, etc., belong to a category of solutions that help Customer Experience Management, whereas Appbot, GatherUp, ReviewTrackers, etc., belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Retently covers Customer Feedback Management with Promotions, Social Media Management, Engagement Management with Promotions, Communication Management with E-Mail, etc.
Appbot focuses on Customer Feedback Management, Rating And Review Management with Offline, Engagement Management with Website, Sales Call Management with Phone Calls, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Platform to Improve Customer Satisfaction with Net Promoter Score
App review & ratings analysis for mobile teams - Appbot
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
30
43
Total Goals
(we found evidences for)
6
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Increase sales & revenue
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Enter new markets internationally or locally
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Build brand awareness
- See 3 more
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Enhance customer relationships
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Improve visibility
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Acquire customers
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Scale best practices
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Increase sales & revenue
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Improve ROI
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Improve brand engagement
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Improve digital and social presence
- See 5 more
Top Channels
Channels Used
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phone calls
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website
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offline
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point of sale
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review sites
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social media
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Amazon
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chat
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e-mail
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promotions
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Slack
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user generated content
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blogs
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mobile
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mobile app
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video
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on premises
- See 14 more
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phone calls
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website
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offline
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point of sale
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review sites
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social media
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Amazon
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chat
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e-mail
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promotions
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Slack
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user generated content
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blogs
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mobile
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mobile app
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video
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on premises
- See 14 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
