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Compare Retently vs inRiver PIM solution

Comparison Summary

For Retently vs inRiver PIM solution comparison, Our AI algorithm looked at 1189 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Retently and inRiver PIM solution to solve their respective business needs.

Pros and cons of Retently and inRiver PIM solution

Retently is more suited to businesses that require Customer Feedback Management with Promotions and Social Media Management where as inRiver PIM solution is focused towards Products & Pricelist Management with Omnichannel and Content Management .

logo Retently

Focus area

Retently is better than inRiver PIM solution for

Software Failure Risk

  • low

logo inRiver PIM solution

Focus area

Software Failure Risk

  • medium

About

Platform to Improve Customer Satisfaction with Net Promoter Score

inRiver PIM solution - PIM Software - inRiver

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

30

21

Total Goals
(we found evidences for)

6

4

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


social media management

social media analytics


engagement management

engaging and following up


communication management

sending & publishing communications


workflow management


referral management


contact list management

creating contact list



loyalty management

customise loyalty program



campaign management



products & pricelist management


content management


training & onboarding


follower management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Build brand awareness

  • See 3 more
  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Scale best practices

  • Launch new products

  • See 1 more

Top Channels

Channels Used

  • omnichannel

  • omnichannel

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting