Compare Retently vs Lumoa

Failure Risk Guidance Security Report ?

Failure Risk for Retently low Failure Risk for Lumoa medium

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Comparison Summary

For Retently vs Lumoa comparison, Our AI algorithm looked at 1533 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Retently and Lumoa to solve their respective business needs.

Pros and cons of Retently and Lumoa

Retently is more suited to businesses that require Customer Feedback Management with Promotions and Social Media Management where as Lumoa is focused towards Customer Feedback Management with Promotions and Workflow Management .

Retently

Focus area

Retently is better than Lumoa for

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Lumoa

Focus area

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

medium

About

Platform to Improve Customer Satisfaction with Net Promoter Score

Make Customer Feedback Actionable - Lumoa Net Promoter ...

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

Total Goals
(we found evidences for)

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (285)

Read Reviews (87)

measuring net promoter score

Read Reviews (91)

Read Reviews (50)

measuring customer satisfaction

Read Reviews (71)

Read Reviews (8)

engagement management

Read Reviews (28)

Read Reviews (11)

engaging and following up

Read Reviews (23)

Read Reviews (8)

communication management

Read Reviews (18)

Read Reviews (0)

sending & publishing communications

Read Reviews (16)

Read Reviews (0)

workflow management

Read Reviews (13)

referral management

Read Reviews (7)

Read Reviews (0)

contact list management

Read Reviews (5)

Read Reviews (0)

creating contact list

Read Reviews (2)

Read Reviews (0)

playbook creation

Read Reviews (4)

Read Reviews (0)

loyalty management

Read Reviews (3)

Read Reviews (2)

customise loyalty program

lead scoring

campaign management

lead engagement

competitive intelligence

Read Reviews (1)

Read Reviews (2)

helpdesk management

Read Reviews (1)

Read Reviews (10)

call transcription

Read Reviews (0)

Read Reviews (7)

sales call management

call transcription

business development

lead analytics

SeealllessActivities

Top Goals

Goals Achieved

Enhance customer relationships
Acquire customers
Improve internal communications
Increase sales & revenue
Enter new markets internationally or locally
Build brand awareness
See 3 more

Enhance customer relationships
Scale best practices
Acquire customers
Improve efficiency
Increase sales & revenue
See 2 more

Top Channels

Channels Used

promotions
phone calls
e-mail
social media
chat
website
offline
review sites
Amazon
newsletter
on premises
user generated content
blogs
point of sale
mobile
See 12 more

promotions
phone calls
e-mail
social media
chat
website
offline
review sites
Amazon
newsletter
on premises
user generated content
blogs
point of sale
mobile
See 12 more

Failure Risk Guidance Security Report?

Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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No Data

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IT and Other Capabilities

Low
Medium
High

Ease of migration

Read peer / expert warnings.

Data

Data Import

Read peer / expert warnings.

Data Export

Read peer / expert warnings.

Support

24/7 Support

Read peer / expert warnings.

Email Support

Read peer / expert warnings.

Chat Support

Read peer / expert warnings.

Phone Support

Read peer / expert warnings.

Others

AI Powered

Read peer / expert warnings.

Custom Reports

Read peer / expert warnings.

Analytics

Read peer / expert warnings.

Compare Retently vs Lumoa

Failure Risk Guidance Security Report ?

Comparison Summary

For Retently vs Lumoa comparison, Our AI algorithm looked at 1533 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Retently and Lumoa to solve their respective business needs.

Pros and cons of Retently and Lumoa

Retently is more suited to businesses that require Customer Feedback Management with Promotions and Social Media Management where as Lumoa is focused towards Customer Feedback Management with Promotions and Workflow Management .

Retently

Focus area

Retently is better than Lumoa for

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Lumoa

Focus area

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Business Need

Top Processes

Top Goals

Top Channels

Failure Risk Guidance Security Report?

Compliance Risk

Security & Privacy Risk

Integration Risk

Migration Risk

IT and Other Capabilities

Data

Support

Others

Business Setting

Get a personalised risk report for Retently

Get a personalised risk report for Lumoa

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.