cuspera logo CUSPERA

Retently vs Postal: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Retently vs. Postal is based on a specific set of business needs and context. The comparison uses 1289 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Retently and Postal

Retently, Postal, Ushur, Genesys Cloud, etc., belong to a category of solutions that help Customer Experience Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Retently covers Customer Feedback Management with Promotions, Social Media Management, Engagement Management with Promotions, Communication Management with E-Mail, etc.

Postal focuses on Sales Document Management, Engagement Management with Offline, Lead Engagement with Offline, Lead Qualification, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Retently

Focus area

Retently is better than Postal for

Software Failure Risk

  • low

logo Postal

Focus area

Postal is better than Retently for

Software Failure Risk

  • medium

About

Platform to Improve Customer Satisfaction with Net Promoter Score

Experience Marketing Platform

Financials

PRIVATE

SERIES A

Business Need

Total Processes
(we found evidences for)

30

31

Total Goals
(we found evidences for)

6

5

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


social media management

social media analytics


engagement management

engaging and following up


communication management

sending & publishing communications


workflow management


referral management


contact list management

creating contact list



loyalty management

customise loyalty program



campaign management



contract management


sales document management

contract management


lead qualification: technographic


lead qualification

lead qualification: technographic


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Build brand awareness

  • See 3 more
  • Improve ROI

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Build brand awareness

  • See 2 more

Top Channels

Channels Used

  • offline

  • e-mail

  • events

  • trade shows

  • promotions

  • social media

  • website

  • omnichannel

  • See 5 more
  • offline

  • e-mail

  • events

  • trade shows

  • promotions

  • social media

  • website

  • omnichannel

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

No Data

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting