Comparison Summary
Introducing Retently and Qwaiting
Retently, Qwaiting, Ushur, Genesys Cloud, etc., belong to a category of solutions that help Customer Experience Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Retently covers Customer Feedback Management with Promotions, Social Media Management, Engagement Management with Promotions, Communication Management with E-Mail, etc.
Qwaiting focuses on Customer Feedback Management, Engagement Management, Communication Management with Phone Calls, Competitive Intelligence, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Platform to Improve Customer Satisfaction with Net Promoter Score
Queue Waiting Management System
Age
20April
Financials
PRIVATE
Business Need
Total Processes
(we found evidences for)
30
11
Total Goals
(we found evidences for)
6
1
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Increase sales & revenue
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Enter new markets internationally or locally
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Build brand awareness
- See 3 more
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Increase sales & revenue
Top Channels
Channels Used
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phone calls
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user generated content
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phone calls
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user generated content
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
