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Compare Retently vs Qwaiting

Failure Risk Guidance Security Report ?

Failure Risk for Retently low Failure Risk for Qwaiting medium
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Comparison Summary

For Retently vs Qwaiting comparison, Our AI algorithm looked at 1187 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Retently and Qwaiting to solve their respective business needs.

Pros and cons of Retently and Qwaiting

Retently is more suited to businesses that require Customer Feedback Management with Promotions and Social Media Management where as Qwaiting is focused towards Customer Feedback Management and Engagement Management .

logo Retently

Focus area

Retently is better than Qwaiting for

Software Failure Risk

  • low

logo Qwaiting

Focus area

Software Failure Risk

  • medium

About

Platform to Improve Customer Satisfaction with Net Promoter Score

Queue Waiting Management System

Age

20April

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

30

11

Total Goals
(we found evidences for)

6

1

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (285)

Read Reviews (3)

measuring net promoter score

Read Reviews (91)

Read Reviews (0)

measuring customer satisfaction

Read Reviews (71)

Read Reviews (1)

social media management

Read Reviews (34)

Read Reviews (0)

social media analytics

Read Reviews (34)

Read Reviews (0)

engagement management

Read Reviews (28)

Read Reviews (3)

engaging and following up

Read Reviews (23)

Read Reviews (2)

communication management

Read Reviews (18)

Read Reviews (2)

sending & publishing communications

Read Reviews (16)

Read Reviews (0)

workflow management

Read Reviews (13)

Read Reviews (1)

referral management

Read Reviews (7)

Read Reviews (0)

contact list management

Read Reviews (5)

Read Reviews (0)

creating contact list

Read Reviews (2)

Read Reviews (0)

loyalty management

Read Reviews (3)

Read Reviews (0)

customise loyalty program

Read Reviews (2)

Read Reviews (0)

campaign management

Read Reviews (3)

Read Reviews (0)

competitive intelligence

Read Reviews (1)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Build brand awareness

  • See 3 more

  • Increase sales & revenue

Top Channels

Channels Used

  • phone calls

  • user generated content

  • phone calls

  • user generated content

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting