Comparison Summary

Retently: Recently, B2B companies have been sending NPS, CSAT, and CES surveys to clients. Feedback is gathered, analyzed, and acted upon for improved customer experience management.

Twilio: Twilio enables global customer connections via preferred channels with powerful communication APIs. Integration for SMS, WhatsApp, voice, and email solutions is quick and efficient.

logo Retently

Focus area

Retently is better than Twilio for

Software Failure Risk

  • low

logo Twilio

Focus area

Twilio is better than Retently for

Software Failure Risk

  • medium

Retently and Twilio: Customer Satisfaction Data

Most deployed common Use Cases for Retently and Twilio

Why is Retently and Twilio the best choice for Communication Management?

What solutions does Retently and Twilio provide for Engagement Management?


Retently in Action: Unique Use Cases

How can Retently enhance your Customer Feedback Management process?

How does Retently facilitate Workflow Management?


Twilio in Action: Unique Use Cases

How can Twilio enhance your Sales Call Management process?

How efficiently Does Twilio manage your Helpdesk Management?

How does Twilio facilitate Conference Call Management?

About

Platform to Improve Customer Satisfaction with Net Promoter Score

Twilio | APIs to create what you imagine, without compromise. APIs simple to use, powerful in production, and endlessly scalable

Age

2008

Financials

PRIVATE

IPO

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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high

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Business Setting