Comparison Summary
This comparison report of Salesforce CRM Analytics (formerly Tableau CRM) vs. Callminer Eureka Analyze is based on a specific set of business needs and context. The comparison uses 3714 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce CRM Analytics (formerly Tableau CRM) and Callminer Eureka Analyze
Salesforce CRM Analytics (formerly Tableau CRM), Callminer Eureka Analyze, Mediafly Intelligence360 (formerly InsightSquared), Sales-i, etc., belong to a category of solutions that help Sales Analytics. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce CRM Analytics (formerly Tableau CRM) covers Social Media Management, Engagement Management, Competitive Intelligence, Lead Analytics, etc.
Callminer Eureka Analyze focuses on Engagement Management with Omnichannel, Coaching with Phone Calls, Sales Document Management, Competitive Intelligence, etc.
"Companies that are winning are personalizing at scale, and Einstein Discovery helps us achieve this. " - Bill Hoffman
"We're monitoring calls in a way that we just weren't able to before for things like compliance, professionalism, and courtesy. We have so much more data now. And it's not anecdotal, it's all factual. CallMiner gives us a good picture of the total ca...ll and everything that happened on the line. " - Tracy Dudek
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Salesforce CRM Analytics (formerly Tableau CRM)
Focus area
Salesforce CRM Analytics (formerly Tableau CRM) is better than Callminer Eureka Analyze for
Software Failure Risk
About
Empower teams with intelligent analytics and predictions in Salesforce workflows
Eureka Analyze Optimize Customer Journey Analytics | CallMiner
Age
1999
Financials
IPO
SERIES F
Business Need
Total Processes
(we found evidences for)
79
18
Total Goals
(we found evidences for)
13
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve ROI
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Increase sales & revenue
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Scale best practices
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Grow market share
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Enter new markets internationally or locally
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Build brand awareness
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Launch new products
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Establish thought leadership
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Improve visibility
-
Improve efficiency
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Manage risk
- See 10 more
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Increase sales & revenue
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Enhance customer relationships
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Scale best practices
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Improve efficiency
- See 1 more
Top Channels
Channels Used
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phone calls
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e-mail
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omnichannel
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social media
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chat
- See 2 more
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phone calls
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e-mail
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omnichannel
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social media
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chat
- See 2 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
