Overview: Salesforce CRM Analytics (formerly Tableau CRM) and Sales-i as Sales Analytics Category solutions.

Salesforce CRM Analytics excels in providing a broad range of analytics and social media management functions, benefiting industries like IT and banking. It comes with AI-powered features and comprehensive reporting capabilities that cater to mid-market and enterprise customers. Sales-i focuses on sales call and contact management, suiting wholesale and automotive sectors. Its features, like call recording and history tracking, are tailored for large enterprises, prioritizing increased sales and revenue.

Salesforce CRM Analytics (formerly Tableau CRM) and Sales-i: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Salesforce CRM Analytics supports robust social media analytics and competitive intelligence to manage customer engagement effectively. read more →

Sales-i is designed to handle contact list, sales call management, and contact history to streamline sales processes. read more →

Business Goals

Salesforce CRM Analytics helps businesses enhance customer relationships and boost ROI through comprehensive analytics. read more →

Sales-i primarily focuses on increasing sales and acquiring customers by improving efficiency in sales operations. read more →

Core Features

The standout features of Salesforce CRM Analytics include AI-powered tools and custom reporting, facilitating data-driven decisions. read more →

Sales-i offers features like call recording and review management, which are vital for sales teams to track interactions effectively. read more →

Vendor Support

For Salesforce CRM Analytics, 24/7 phone and chat support are available, suitable for complex business needs. read more →

Sales-i provides 24/7 support via phone and email, which aids users in resolving sales-related issues promptly. read more →

Segments and Industries

Primarily adopted by mid and large enterprises in IT and banking, Salesforce CRM Analytics suits industries needing detailed insights. read more →

Sales-i sees usage across wholesale and automotive sectors, catering to large enterprises needing sales call management. read more →

Operational Alignment

Salesforce CRM Analytics is integrated into mid-market and enterprise workflows, aligning with complex data needs. read more →

Sales-i fits large enterprises by emphasizing ease of managing sales operations across various industries. read more →

lightning

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Most deployed common Use Cases for Salesforce CRM Analytics (formerly Tableau CRM) and Sales-i

How does Salesforce CRM Analytics (formerly Tableau CRM) and Sales-i address your Engagement Management Challenges?

What benefits does Salesforce CRM Analytics (formerly Tableau CRM) and Sales-i offer for Competitive Intelligence?


Salesforce CRM Analytics (formerly Tableau CRM) in Action: Unique Use Cases

What Are the key features of Salesforce CRM Analytics (formerly Tableau CRM) for Lead Analytics?

How can Salesforce CRM Analytics (formerly Tableau CRM) optimize your Workflow Management Workflow?


Sales-i in Action: Unique Use Cases

How efficiently Does Sales-i manage your Contact List Management?

How can Sales-i enhance your Rating And Review Management process?

News

Latest Salesforce CRM Analytics (formerly Tableau CRM) News

Salesforce rolls out its latest 'digital labor' AI tools - Tech Brew

Salesforce introduces Agentforce 2.0, an AI platform with new skills for digital labor, enhancing marketing and sales tasks. It integrates with Slack and is adopted by companies like Accenture and IBM.

12/01/2025 - source

Latest Sales-i News

Sun State International Trucks Boosts Sales with SugarCRM AI-Powered Sales Automation and Revenue Intelligence - Business Wire

Sun State International Trucks increases sales using SugarCRM's AI-powered sales automation and revenue intelligence tools.

02/12/2024 - source

Business Setting

Salesforce CRM Analytics (formerly Tableau CRM)

Sales-i