Sales-i Overview

Sales-i provides a sales intelligence platform offering actionable insights into customer products and sales. Sales teams become more effective with these insights.

Use Cases

Customers recommend Contact List Management, Engagement Management, Call Recording, as the business use cases that they have been most satisfied with while using Sales-i.

Other use cases:

  • Rating And Review Management
  • Competitive Intelligence
  • Social Media Analytics
  • Account Management
  • Campaign Management
  • Cross Selling
  • Generation Of New Leads
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Sales-i.

Other priorities:

  • Enhance Customer Relationships
  • Improve Efficiency
  • Improve ROI
  • Grow Market Share
  • Improve Internal Communications
See all business priorities See less business priorities

Sales-i Use-Cases and Business Priorities: Customer Satisfaction Data

Sales-i works with different mediums / channels such as Phone Calls. Offline. Point Of Sale etc.

Sales-i's features include Recording, Alerts: Popups & Notifications, Personalization, etc. and Sales-i support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Sales-i analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Looking at past sales history; nice to view that I like the ability to log calls and emails...." Peer review by Joanna O., Construction

Peer review evidence (same sources as the product rating summary)

"...It gives me the reason to contact with customers, it saves time and its easy...." Peer review by Charles M, Salesperson
"...Customer follow up calls, tracking customer needs for present and future...." Peer review by User
"...Being able to plan calls and record details of a visit so all colleagues can see up to date info...." Peer review by User

Sales-i, Clari, Saleschoice BI, Mediafly Intelligence360 (formerly InsightSquared), iSEEit Opportunity Management, etc., all belong to a category of solutions that help Sales Analytics. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Sales-i

Top Industries

  • Wholesale
  • Automotive
  • Construction

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Sales-i is popular in Wholesale, Automotive, and Construction and is widely used by Small Business, Mid Market, and Enterprise.

Sales-i Customer wins, Customer success stories, Case studies

How can Sales-i optimize your Contact List Management Workflow?

How can Sales-i optimize your Engagement Management Workflow?

What solutions does Sales-i provide for Rating And Review Management?

How efficiently Does Sales-i manage your Competitive Intelligence?

11 buyers and buying teams have used Cuspera to assess how well Sales-i solved their Sales Analytics needs. Cuspera uses 945 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Analytics needs.

 

ESAF Small Finance Bank Selects SugarCRM to Power Customer Relationship Management and Digital Banking for Over 9 Million Indian Customers

ESAF Small Finance Bank has chosen SugarCRM to enhance its digital banking and customer relationship management for over 9 million customers. SugarCRM will integrate with more than 15 systems, provid...ing a unified customer experience and ensuring compliance with RBI regulations. This partnership aims to modernize ESAF's banking operations, improve customer service, and optimize marketing efforts.

Read on →
 

SugarCRM Helps Chemical Manufacturer Align Global Sales, Marketing Operations

CHT Group, a chemical manufacturer, has adopted SugarCRM's suite of CRM products to streamline and unify its global sales and marketing operations. This deployment enhances sales efficiency by provid...ing a centralized view of the opportunity pipeline and a 360-degree customer view, improving collaboration and decision-making across its 27 subsidiaries worldwide.

Read on →
 

Wesley Mission Queensland - Hospital & Health Care - Large

Brisbane, Australia

Sugar helped Wesley Mission Queensland create a single customer view. The organization faced new challenges from government policy changes and a shift to consumer-driven care. Sugar was rolled out ac...ross customer service, marketing, fundraising, in-home care, and allied health. Staff found Sugar easy to use and it supported a customer-centric strategy. The CRM rollout enabled broader business transformation and improved engagement with customers and stakeholders.

Read more →
 

Country Fare Foodservice - Food & Beverages - Small

Lancaster, USA

Country Fare Foodservice used Sugar Serve to improve field service operations. Before Sugar Serve, they had gaps and delays in their processes. With Sugar Serve, they simplified installation and repa...ir services. Service agents now resolve cases faster and have a complete view of customer interactions. This led to better customer support and more efficient service delivery.

Read more →
 

Speedpanel - Manufacturing - Medium

Melbourne, Australia

SugarAI helped Speedpanel, an Australian manufacturer, achieve 95% forecasting accuracy. The company reduced admin time by 50% and improved customer response speed. Teams now use a single platform to... manage sales, operations, and customer service data. Site audits are digitized, with instant reports and direct BI dashboard integration. Speedpanel is now ready for international growth with better visibility and control.

Read more →
 

Roxtec - Manufacturing - Medium

Karlskrona, Sweden

SugarAI helped Roxtec unify its global sales teams and eliminate data silos. Roxtec added the Customer Journey Plug-In to standardize sales processes and improve transparency. Sales teams in 21 locat...ions now follow a shared methodology and have clear visibility into each sales stage. The solution improved customer retention and made onboarding faster. Roxtec benefits from better information sharing and a strong visual overview of sales progress.

Read more →

sales-i: Work with ERP Data in Real Time

Video Thumbnail

Frequently Asked Questions (FAQ)

What buyers ask before choosing Sales-i

What is Sales-i?

Sales-i is a performance software created for sales, marketing and management professionals to help accelerate sales revenue. This cloud based platform enables managing, prioritizing, monitoring and automating of sales processes.

Some of the primary features offered by this enterprise sales enablement platform includes sales analytics, reporting, mobile sales enablement, alerts on missed cross sells, sales process streamlining, and intuitive CRM. It provides data integration with multiple ERP systems like Oracle, SAP, Datatron, Quickbooks etc. For the management, the tool provides monitoring of top performer, insight into problem areas, past sales comparison, and progress tracking functionality.

The tool applies predictive analytics on accounting data and customer data, and provides visibility into relevant business metrics and help spot early market trends.

What is Sales-i used for?

Sales-i is a Sales Analytics Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Contact List Management, Engagement Management and Call Recording .

What are the top features of Sales-i?

Recording, Alerts: popups & Notifications and Personalization are some of the top features of Sales-i.

Who uses Sales-i?

Sales-i is used by Wholesale, Automotive and Construction among other industries.

What are Sales-i alternatives?

Where is Sales-i located?

Sales-i is headquartered at 10050 N Wolfe Rd, Cupertino, CA 95014.
lightning

Peers used Sales-i for contact list management and engagement management

Sales-i Competitors

Sales-i Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.62/5 ★

Read Reviews (69)
Custom Reports

4.31/5 ★

Read Reviews (199)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.62/5 ★

Read Reviews (69)
Custom Reports

4.31/5 ★

Read Reviews (199)

Software Failure Risk Guidance

?

for Sales-i

Overall Risk Meter

Low Medium High

Top Failure Risks for Sales-i

SugarAI Inc. News

M&A

SugarCRM Acquires Revenue Intelligence Provider sales-i

SugarCRM has acquired sales-i, a provider of sales enablement software, to enhance B2B sales performance. This acquisition aims to integrate AI-powered revenue intelligence, leveraging ERP and CRM data to improve revenue and profitability. The move follows a previous strategic partnership between the two companies.

Read more →
Company

SugarCRM Unveils New Brand Identity as SugarAI, Declaring the Next Generation of CRM

SugarCRM has rebranded as SugarAI, emphasizing a shift from traditional CRM systems to AI-driven precision selling. The new brand identity focuses on transforming CRM into a proactive sales guidance system, helping teams identify risks and opportunities. This rebranding aligns with SugarAI's strategy to integrate ERP data and enhance seller experience, aiming to fulfill the longstanding promise of CRM.

Read more →
Company

SugarAI (formerly SugarCRM)

SugarCRM has rebranded to SugarAI, reflecting a strategic shift towards integrating artificial intelligence into its CRM offerings.

Read more →
Company

SugarCRM Rebrands as SugarAI to Emphasize AI-Driven CRM Capabilities

SugarCRM has rebranded as SugarAI to emphasize its focus on AI-driven CRM capabilities. This strategic shift aims to enhance customer engagement for B2B organizations by integrating AI for predictive insights and automated workflows. The rebrand includes a new visual identity and messaging, highlighting AI's role in transforming CRM systems to provide actionable insights and improve sales productivity.

Read more →

SugarAI Inc. Profile

Company Name

SugarAI Inc.

Company Website

https://sugarai.com/

Year Founded

2004

HQ Location

10050 N Wolfe Rd, Cupertino, CA 95014

Employees

501-1000

Social

Facebook Linkedin Twitter

Financials

PRIVATE