Sales-i Overview

Sales-i provides a sales intelligence platform offering actionable insights into customer products and sales. Sales teams become more effective with these insights.

Use Cases

Customers recommend Contact List Management, Engagement Management, Call Recording, as the business use cases that they have been most satisfied with while using Sales-i.

Other use cases:

  • Rating And Review Management
  • Competitive Intelligence
  • Social Media Analytics
  • Account Management
  • Campaign Management
  • Cross Selling
  • Generation Of New Leads
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Sales-i.

Other priorities:

  • Enhance Customer Relationships
  • Improve Efficiency
  • Improve ROI
  • Grow Market Share
  • Improve Internal Communications
See all business priorities See less business priorities

Sales-i Use-Cases and Business Priorities: Customer Satisfaction Data

Sales-i works with different mediums / channels such as Phone Calls. Offline. Point Of Sale etc.

Sales-i's features include Recording, Alerts: Popups & Notifications, Personalization, etc. and Sales-i support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Sales-i analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Follow up reminders...." Peer review by Joanna O

Sales-i, Clari, Saleschoice BI, Mediafly Intelligence360 (formerly InsightSquared), iSEEit Opportunity Management, etc., all belong to a category of solutions that help Sales Analytics. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Sales-i

Top Industries

  • Wholesale
  • Automotive
  • Construction

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Sales-i is popular in Wholesale, Automotive, and Construction and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Sales-i Use Cases

What Are the key features of Sales-i for Contact List Management?

How can Sales-i enhance your Engagement Management process?

How efficiently Does Sales-i manage your Rating And Review Management?

How efficiently Does Sales-i manage your Competitive Intelligence?

27+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Sales-i solved their Sales Analytics needs. Cuspera uses 945 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Analytics needs.

Case Studies

Consumer Goods

CASE STUDY Tetley Harris

SugarCRM helped Tetley Harris, the largest private-label tea packing company in North America, replace outdated spreadsheets with a modern sales platform. The sales team struggled to track leads and ...manage opportunities, missing out on high-potential prospects. After evaluating eight systems, Tetley Harris chose SugarCRM to increase active opportunities, improve database accuracy, and streamline sales processes. As a result, Tetley Harris increased its sales pipeline by 1100%.

Wholesale

CASE STUDY FSIoffice

SugarCRM and sales-i helped FSIoffice boost sales efficiency. Sales reps now see sales data and opportunities in one place. The integration lets them focus on the right accounts and suggest new produ...cts. Automation saves time by removing manual data searches. FSIoffice achieved 40% more cases with this streamlined process.

Non-Profit Organization Management

CASE STUDY Barnardos Australia

SugarCRM helped Barnardos Australia bring data from nine systems into one platform. Staff can now access client histories and track program outcomes easily. Real-time insights give a full view of chi...ld and family needs. Reporting is faster and compliance is simpler. Families can access their own information and engage in care.

Manufacturing

CASE STUDY Kreato

Sugar Sell helped Kreato move from Excel to a structured CRM. The team gained access to business intelligence and sales insights. They improved their sales process and could profile customers better.... Kreato achieved 100% client coverage and identified 8,800 opportunities. The company grew its active client count to almost 1,000.

Manufacturing

CASE STUDY Creative Foam

Sugar Sell helped Creative Foam automate sales and connect ERP, IHS, and CRM systems. Before, they struggled with Excel and lacked real-time data. After using Sugar Sell, they tracked quotes and oppo...rtunities in one place. They grew their sales pipeline by 42%. They exceeded their annual sales goal by 44%. The platform enabled data-driven decisions and improved hit rates.

Manufacturing

CASE STUDY Materion

SugarCRM helped Materion replace its slow, outdated CRM. The old system was hard to use and only half the sales team used it. SugarCRM gave Materion easy dashboards, real-time data, and strong mobile... access. The rollout brought the global sales team together and improved teamwork. Materion finished the global CRM rollout in six months and saw strong adoption with a new training program.

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sales-i: Work with ERP Data in Real Time

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Frequently Asked Questions(FAQ)

for Sales-i

What is Sales-i?

Sales-i is a performance software created for sales, marketing and management professionals to help accelerate sales revenue. This cloud based platform enables managing, prioritizing, monitoring and automating of sales processes.

Some of the primary features offered by this enterprise sales enablement platform includes sales analytics, reporting, mobile sales enablement, alerts on missed cross sells, sales process streamlining, and intuitive CRM. It provides data integration with multiple ERP systems like Oracle, SAP, Datatron, Quickbooks etc. For the management, the tool provides monitoring of top performer, insight into problem areas, past sales comparison, and progress tracking functionality.

The tool applies predictive analytics on accounting data and customer data, and provides visibility into relevant business metrics and help spot early market trends.

What is Sales-i used for?

Sales-i is a Sales Analytics Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Contact List Management, Engagement Management and Call Recording .

What are the top features of Sales-i?

Recording, Alerts: popups & Notifications and Personalization are some of the top features of Sales-i.

Who uses Sales-i?

Sales-i is used by Wholesale, Automotive and Construction among other industries.

What are Sales-i alternatives?

Where is Sales-i located?

Sales-i is headquartered at 10050 N Wolfe Rd, Cupertino, CA 95014.
lightning

Peers used Sales-i for contact list management and engagement management

Sales-i Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.62/5 ★

Read Reviews (69)
Custom Reports

4.31/5 ★

Read Reviews (199)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.62/5 ★

Read Reviews (69)
Custom Reports

4.31/5 ★

Read Reviews (199)

Software Failure Risk Guidance

?

for Sales-i

Overall Risk Meter

Low Medium High

Top Failure Risks for Sales-i

SugarCRM Inc News

Customer

Country Fare Foodservice Drives 40 Percent Greater Revenues From Current Customer Base With SugarCRM

Country Fare Foodservice, a leading UK food and beverage wholesaler, has implemented SugarCRMs sales-i solution. This deployment enabled Country Fare to increase revenues by 40% from its current customer base and drive overall company growth by 21%. The sales-i platform supports targeted sales efforts, helping optimize order management and reduce product spoilage in the wholesale food sector.

Awards

SugarCRM Named a Leader in the Nucleus Research Sales Force Automation Technology ...

SugarCRM has been recognized as a leader in the Nucleus Research Sales Force Automation Technology Value Matrix for 2025.

Awards

SugarCRM Awarded Gold Stevie Award in the 2025 Sales & Customer Service Awards for ...

SugarCRM received the Gold Stevie Award for CRM Innovation in the 2025 Sales & Customer Service Awards, marking its fourth consecutive year of recognition in this global awards program.

Awards

SugarCRM named in Constellation ShortList for Midmarket CRM Suites - MarTech Cube

SugarCRM has been recognized in the Constellation ShortList for Midmarket CRM Suites, highlighting its position in the CRM market.

SugarCRM Inc Profile

Company Name

SugarCRM Inc

Company Website

https://www.sugarcrm.com/

Year Founded

2004

HQ Location

10050 N Wolfe Rd, Cupertino, CA 95014

Employees

501-1000

Social

Financials

PRIVATE