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Salesforce Marketing Cloud vs Campaign Monitor: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Salesforce Marketing Cloud vs. Campaign Monitor is based on a specific set of business needs and context. The comparison uses 16849 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Marketing Cloud and Campaign Monitor

Salesforce Marketing Cloud, Hubspot Marketing Hub, SentiOne, etc., belong to a category of solutions that help Social Media Marketing, whereas Campaign Monitor, Kit (formerly ConvertKit), Constant Contact, etc., belong to a category of solutions that help Email Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Marketing Cloud covers Engagement Management with E-Mail, Communication Management with E-Mail, Advertisement with Social Media, Content Management with Social Media, etc.

Campaign Monitor focuses on Campaign Management with E-Mail, Communication Management with E-Mail, Engagement Management with E-Mail, Social Media Management with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Marketing Cloud

Focus area

Software Failure Risk

  • low

logo Campaign Monitor

Focus area

Campaign Monitor is better than Salesforce Marketing Cloud for

Software Failure Risk

  • low

About

The #1 Digital Marketing Software for Consumer Engagement at Scale

Powerful email marketing software with drag-and-drop simplicity

Age

1999

2004

Financials

IPO

SERIES A

Business Need

Total Processes
(we found evidences for)

90

111

Total Goals
(we found evidences for)

14

18

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications



content publishing

searching for content



social media management

social media analytics

engaging on social media

scheduling post to social media

managing social media account

monitoring social media



sales document management

proposal & quote management

contract management


social media marketing


contact list management

creating contact list




workflow management



personalized marketing


generation of new leads


touchpoint management


channel management


account management


products & pricelist management


conversion management


relationship management


competitive intelligence



helpdesk management



training & onboarding


segmentation and targeting


lifetime value management


customer feedback management


trade show marketing




sales call management


relationship marketing






knowledge management



customer case management


promotion management



loyalty management

customise loyalty program

identify target customers


lead qualification

lead qualification: technographic




outbound marketing




rating and review management




subscription management


international marketing



geographic segmentation





business development



advocacy management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Grow market share

  • Acquire customers

  • Improve ROI

  • Scale best practices

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Build brand awareness

  • Improve stakeholder relations

  • Improve efficiency

  • Increase customer life time value

  • Improve brand engagement

  • Establish thought leadership

  • See 11 more
  • Acquire customers

  • Improve ROI

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Build brand awareness

  • Launch new products

  • Grow market share

  • Improve internal communications

  • Establish thought leadership

  • Reduce bounce

  • Increase customer life time value

  • Improve digital and social presence

  • Improve stakeholder relations

  • Improve efficiency

  • Improve consistency

  • See 15 more

Top Channels

Channels Used

  • e-mail

  • newsletter

  • social media

  • website

  • offline

  • promotions

  • mobile

  • user generated content

  • blogs

  • causes and charity

  • phone calls

  • video

  • point of sale

  • Facebook

  • on premises

  • chat

  • Twitter

  • text SMS

  • print media

  • magazine

  • display advertisement

  • games

  • trade shows

  • coupons

  • omnichannel

  • events

  • out of home

  • brochure

  • LinkedIn

  • review sites

  • mobile app

  • Facebook page

  • Pinterest

  • Glassdoor

  • mass media

  • Instagram

  • Amazon

  • Slack

  • G2crowd

  • Doubleclick

  • See 37 more
  • e-mail

  • newsletter

  • social media

  • website

  • offline

  • promotions

  • mobile

  • user generated content

  • blogs

  • causes and charity

  • phone calls

  • video

  • point of sale

  • Facebook

  • on premises

  • chat

  • Twitter

  • text SMS

  • print media

  • magazine

  • display advertisement

  • games

  • trade shows

  • coupons

  • omnichannel

  • events

  • out of home

  • brochure

  • LinkedIn

  • review sites

  • mobile app

  • Facebook page

  • Pinterest

  • Glassdoor

  • mass media

  • Instagram

  • Amazon

  • Slack

  • G2crowd

  • Doubleclick

  • See 37 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting