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Salesforce Social Studio vs Reputation Social Suite: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Salesforce Social Studio vs. Reputation Social Suite is based on a specific set of business needs and context. The comparison uses 7989 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Social Studio and Reputation Social Suite

Salesforce Social Studio, Nimble CRM, Nutshell CRM, etc., belong to a category of solutions that help Social CRM, whereas Reputation Social Suite, Keyhole, Talkwalker Analytics, etc., belong to a category of solutions that help Social Media Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Social Studio covers Social Media Management with Social Media, Engagement Management with Social Media, Communication Management with Social Media, Content Management with Social Media, etc.

Reputation Social Suite focuses on Social Media Management with Social Media, Communication Management with Social Media, Engagement Management with Social Media, Content Management with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Social Studio

Focus area

Software Failure Risk

  • medium

logo Reputation Social Suite

Focus area

Reputation Social Suite is better than Salesforce Social Studio for

Software Failure Risk

  • medium

About

Salesforce Social Studio | All-in-one social media marketing and management suite — and connect enriched social data

Nuvi One Powerful, Unified Solution, real-time solutions for enterprise brands to lead rather than react i

Age

1999

2006

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

82

85

Total Goals
(we found evidences for)

13

14

Top Processes

Evidences indicate better relative satisfaction


social media management

social media analytics

engaging on social media

scheduling post to social media

managing social media account

monitoring social media


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


searching for content


workflow management


campaign management

campaign monitoring


social media marketing




contact list management


helpdesk management


touchpoint management



sales document management

proposal & quote management

contract management


channel management


conversion management


training & onboarding


trade show marketing


generation of new leads





customer feedback management


products & pricelist management




lifetime value management



account management


segmentation and targeting





personalized marketing



community building


rating and review management



competitive intelligence


loyalty management

identify target customers


knowledge management



reputation management



influencer marketing


promotion management





influencer management




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve digital and social presence

  • Acquire customers

  • Build brand awareness

  • Improve ROI

  • Increase sales & revenue

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve efficiency

  • Grow market share

  • Improve internal communications

  • Establish thought leadership

  • See 10 more
  • Enhance customer relationships

  • Acquire customers

  • Improve digital and social presence

  • Improve brand engagement

  • Increase sales & revenue

  • Build brand awareness

  • Improve ROI

  • Grow market share

  • Enter new markets internationally or locally

  • Increase customer life time value

  • Scale best practices

  • Launch new products

  • Manage risk

  • Improve visibility

  • See 11 more

Top Channels

Channels Used

  • social media

  • offline

  • website

  • Facebook

  • promotions

  • point of sale

  • on premises

  • Twitter

  • Instagram

  • trade shows

  • e-mail

  • phone calls

  • events

  • user generated content

  • blogs

  • mobile

  • chat

  • coupons

  • mobile app

  • print media

  • magazine

  • LinkedIn

  • Slack

  • movies

  • See 21 more
  • social media

  • offline

  • website

  • Facebook

  • promotions

  • point of sale

  • on premises

  • Twitter

  • Instagram

  • trade shows

  • e-mail

  • phone calls

  • events

  • user generated content

  • blogs

  • mobile

  • chat

  • coupons

  • mobile app

  • print media

  • magazine

  • LinkedIn

  • Slack

  • movies

  • See 21 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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low

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Business Setting