Comparison Summary
This comparison report of Salesforce Social Studio vs. Sprinklr Social is based on a specific set of business needs and context. The comparison uses 6689 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Social Studio and Sprinklr Social
Salesforce Social Studio, Nimble CRM, Nutshell CRM, etc., belong to a category of solutions that help Social CRM, whereas Sprinklr Social, Meltwater Social Media Analytics, Statusbrew, etc., belong to a category of solutions that help Social Media Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Social Studio covers Social Media Management with Social Media, Engagement Management with Social Media, Communication Management with Social Media, Content Management with Social Media, etc.
Sprinklr Social focuses on Social Media Management with Social Media, Communication Management with Social Media, Engagement Management with Social Media, Content Management with Social Media, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Sprinklr Social
Focus area
Sprinklr Social is better than Salesforce Social Studio for
Software Failure Risk
About
Salesforce Social Studio | All-in-one social media marketing and management suite — and connect enriched social data
Delivers a positive experience that’s true to your brand
Age
1999
2009
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
82
64
Total Goals
(we found evidences for)
13
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve digital and social presence
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Acquire customers
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Build brand awareness
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Improve ROI
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Increase sales & revenue
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Improve brand engagement
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Enter new markets internationally or locally
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Scale best practices
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Improve efficiency
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Grow market share
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Improve internal communications
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Establish thought leadership
- See 10 more
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Enhance customer relationships
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Improve ROI
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Improve digital and social presence
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Build brand awareness
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Improve brand engagement
-
Launch new products
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Acquire customers
-
Enter new markets internationally or locally
-
Establish thought leadership
-
Improve internal communications
- See 7 more
Top Channels
Channels Used
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social media
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website
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Facebook
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video
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Instagram
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Twitter
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mobile
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user generated content
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blogs
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e-mail
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omnichannel
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Pinterest
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offline
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phone calls
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LinkedIn
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point of sale
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on premises
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mobile app
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promotions
- See 16 more
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social media
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website
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Facebook
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video
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Instagram
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Twitter
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mobile
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user generated content
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blogs
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e-mail
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omnichannel
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Pinterest
-
offline
-
phone calls
-
LinkedIn
-
point of sale
-
on premises
-
mobile app
-
promotions
- See 16 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
