Comparison Summary
This comparison report of Salesforce Social Studio vs. Sprout Social is based on a specific set of business needs and context. The comparison uses 32161 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Social Studio and Sprout Social
Salesforce Social Studio, Nimble CRM, Nutshell CRM, etc., belong to a category of solutions that help Social CRM, whereas Sprout Social, Hootsuite, Zoho Social, etc., belong to a category of solutions that help Social Media Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Social Studio covers Social Media Management with Social Media, Engagement Management with Social Media, Communication Management with Social Media, Content Management with Social Media, etc.
Sprout Social focuses on Social Media Management with Social Media, Communication Management with Social Media, Engagement Management with Social Media, Content Management with Social Media, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Sprout Social
Focus area
Sprout Social is better than Salesforce Social Studio for
Software Failure Risk
About
Salesforce Social Studio | All-in-one social media marketing and management suite — and connect enriched social data
Sprout Social | Measure performance with the only all-in-one social media management platform built for connection
Age
1999
2010
Financials
IPO
SERIES D
Business Need
Total Processes
(we found evidences for)
82
116
Total Goals
(we found evidences for)
13
19
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
-
Improve digital and social presence
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Acquire customers
-
Build brand awareness
-
Improve ROI
-
Increase sales & revenue
-
Improve brand engagement
-
Enter new markets internationally or locally
-
Scale best practices
-
Improve efficiency
-
Grow market share
-
Improve internal communications
-
Establish thought leadership
- See 10 more
-
Improve digital and social presence
-
Improve brand engagement
-
Enhance customer relationships
-
Improve ROI
-
Build brand awareness
-
Acquire customers
-
Scale best practices
-
Increase sales & revenue
-
Launch new products
-
Grow market share
-
Enter new markets internationally or locally
-
Establish thought leadership
-
Improve internal communications
-
Improve efficiency
-
Improve consistency
-
Improve stakeholder relations
-
Improve navigation
-
Increase customer life time value
-
Improve visibility
- See 16 more
Top Channels
Channels Used
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social media
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Twitter
-
Facebook
-
Instagram
-
website
-
mobile
-
offline
-
LinkedIn
-
user generated content
-
video
-
blogs
-
on premises
-
promotions
-
mobile app
-
e-mail
-
point of sale
-
phone calls
-
Facebook page
-
Pinterest
-
chat
-
review sites
-
omnichannel
-
print media
-
magazine
-
support groups
-
mass media
-
Slack
-
trade shows
-
Glassdoor
-
games
-
television
-
events
-
Netflix
-
causes and charity
-
coupons
-
channel partners
-
Tripadvisor
-
display advertisement
-
newsletter
-
mobile ads
-
Yelp
-
text SMS
-
radio
-
Facebook at work
-
Snapchat
- See 42 more
-
social media
-
Twitter
-
Facebook
-
Instagram
-
website
-
mobile
-
offline
-
LinkedIn
-
user generated content
-
video
-
blogs
-
on premises
-
promotions
-
mobile app
-
e-mail
-
point of sale
-
phone calls
-
Facebook page
-
Pinterest
-
chat
-
review sites
-
omnichannel
-
print media
-
magazine
-
support groups
-
mass media
-
Slack
-
trade shows
-
Glassdoor
-
games
-
television
-
events
-
Netflix
-
causes and charity
-
coupons
-
channel partners
-
Tripadvisor
-
display advertisement
-
newsletter
-
mobile ads
-
Yelp
-
text SMS
-
radio
-
Facebook at work
-
Snapchat
- See 42 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
