cuspera logo CUSPERA

Sinch vs SMS-iT™: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Sinch vs. SMS-iT™ is based on a specific set of business needs and context. The comparison uses 806 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Sinch and SMS-iT™

Sinch belong to a category of solutions that help Customer Success Platform, whereas SMS-iT™ belong to a category of solutions that help SMS Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Sinch covers Engagement Management with Mobile, Communication Management with Text SMS, Loyalty Management, Campaign Management with Text SMS, etc.

SMS-iT™ focuses on Campaign Management with Text SMS, Communication Management with Text SMS, Engagement Management with Text SMS, Loyalty Management with Text SMS, etc.

"We rely on Sinch and Adobe Campaign for proactive communications to make sure customers recognize that Nissan is looking after them. Instead of being reactive, we can be much more proactive based on what we know about our customers’ needs. " - Claire Laurent

"The 38 features available are a lot! You must have spent years developing this platform. Anyway, I just wanted to say “kudos” to the powerful features. I used the QR code engine to create QR codes with the logo of my company in the middle, and then ...used it in my campaign and print materials. Amazing results. I already began marketing your affiliate link on my website, to tell my network all about this smart platform. " - 2Ubet

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Sinch

Focus area

Software Failure Risk

  • medium

logo SMS-iT™

Focus area

Software Failure Risk

  • medium

About

SMS Messaging, Voice, Video & Verification APIs

2-Way Omnichannel Messaging with Intelligence

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

46

25

Total Goals
(we found evidences for)

9

6

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


communication management

sending & publishing communications


create engagement based loyalty

customise loyalty program

identify target customers


campaign management



products & pricelist management



sales call management


customer feedback management


sales document management


contact list management


segmentation and targeting



workflow management


rating and review management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Increase average basket value

  • Improve brand engagement

  • Improve efficiency

  • Build brand awareness

  • Acquire customers

  • Scale best practices

  • See 6 more
  • Enhance customer relationships

  • Acquire customers

  • Launch new products

  • Improve brand engagement

  • Build brand awareness

  • Improve ROI

  • See 3 more

Top Channels

Channels Used

  • text SMS

  • offline

  • on premises

  • chat

  • mobile

  • promotions

  • website

  • Slack

  • user generated content

  • blogs

  • omnichannel

  • phone calls

  • point of sale

  • mobile app

  • e-mail

  • See 12 more
  • text SMS

  • offline

  • on premises

  • chat

  • mobile

  • promotions

  • website

  • Slack

  • user generated content

  • blogs

  • omnichannel

  • phone calls

  • point of sale

  • mobile app

  • e-mail

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting