cuspera logo CUSPERA

Sprinklr Insights vs Conviva: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Sprinklr Insights vs. Conviva is based on a specific set of business needs and context. The comparison uses 1137 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Sprinklr Insights and Conviva

Sprinklr Insights, Conviva, Vaizle, Unbox Social, etc., belong to a category of solutions that help Social Media Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Sprinklr Insights covers Collaboration, Social Media Management with Social Media, Advertisement with Social Media, Engagement Management with Social Media, etc.

Conviva focuses on Social Media Management with Social Media, Communication Management with Video, Engagement Management with Social Media, Content Management with Chat, etc.

"We gather research on modern design in the industry to keep us inspired and sharp, By layering Benchmarking on top of Listening, we’ve developed a powerful brand health engine. It allows us to get to the heart of trends and shed light on insights th...at are otherwise hard to unpack. " - Sneha Jain

"Hulu's rapidly scaling business requires a deep and detailed view of our video and customer systems. Through our partnership with Conviva, Hulu is able to gather granular insights in real-time across our live and on-demand services that help keep us... at the top of our game. " - David Baron

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Sprinklr Insights

Focus area

Software Failure Risk

  • medium

logo Conviva

Focus area

Conviva is better than Sprinklr Insights for

Software Failure Risk

  • medium

About

Capture customer experience measurements and insights in real-time.

A real-time Intelligence platform for video and media streaming using a unique new intelligent video measurement and analytics architecture

Age

2009

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

22

45

Total Goals
(we found evidences for)

4

10

Top Processes

Evidences indicate better relative satisfaction



social media management

social media analytics

monitoring social media

engaging on social media

scheduling post to social media



engagement management

engaging and following up


advocacy management


communication management

tracking & monitoring communications

sending & publishing communications


social media marketing


content management


customer feedback management


campaign management


competitive intelligence


workflow management




influencer marketing


Top Goals

Goals Achieved

  • Improve ROI

  • Build brand awareness

  • Manage risk

  • Improve digital and social presence

  • See 1 more
  • Improve ROI

  • Build brand awareness

  • Improve digital and social presence

  • Increase sales & revenue

  • Scale best practices

  • Enter new markets internationally or locally

  • Enhance customer relationships

  • Acquire customers

  • Grow market share

  • Establish thought leadership

  • See 7 more

Top Channels

Channels Used

  • social media

  • video

  • mass media

  • television

  • Twitter

  • Instagram

  • games

  • offline

  • chat

  • Snapchat

  • on premises

  • mobile

  • mobile app

  • point of sale

  • phone calls

  • blogs

  • user generated content

  • Facebook

  • promotions

  • website

  • See 17 more
  • social media

  • video

  • mass media

  • television

  • Twitter

  • Instagram

  • games

  • offline

  • chat

  • Snapchat

  • on premises

  • mobile

  • mobile app

  • point of sale

  • phone calls

  • blogs

  • user generated content

  • Facebook

  • promotions

  • website

  • See 17 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

No Data

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

No Data

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting