cuspera logo CUSPERA

Sprout Social vs Firstup: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Sprout Social vs. Firstup is based on a specific set of business needs and context. The comparison uses 31678 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Sprout Social and Firstup

Sprout Social, Hootsuite, Zoho Social, etc., belong to a category of solutions that help Social Media Marketing, whereas Firstup, Workable, Linkedin Talent, etc., belong to a category of solutions that help Talent Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Sprout Social covers Social Media Management with Social Media, Communication Management with Social Media, Engagement Management with Social Media, Content Management with Social Media, etc.

Firstup focuses on Engagement Management, Content Management with Social Media, Social Media Management with Social Media, Communication Management with E-Mail, etc.

"When the global pandemic hit, we received customer queries on an unprecedented scale. Sprout enabled us to get our teams up and running as quickly as possible, with the Sprout customer support team going above and beyond to help us when we needed it... most. " - Nicola Smith

"With baby boomers exiting the workforce, and a huge audience of millennials and young talent entering the workforce, we just knew that it was time to think about a different way of communicating. Our intranet was outdated and not mobile optimized, a...nd we saw that the Firstup platform would give us the unified communications we were looking for. " - Lindsey Sofia

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Sprout Social

Focus area

Sprout Social is better than Firstup for

Software Failure Risk

  • medium

logo Firstup

Focus area

Firstup is better than Sprout Social for

Software Failure Risk

  • medium

About

Sprout Social | Measure performance with the only all-in-one social media management platform built for connection

Communication Platform to unblock the flow of employee connection with the workforce

Age

2010

Financials

SERIES D

PRIVATE

Business Need

Total Processes
(we found evidences for)

116

62

Total Goals
(we found evidences for)

19

15

Top Processes

Evidences indicate better relative satisfaction


social media management

social media analytics

scheduling post to social media

engaging on social media

monitoring social media

managing social media account


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up

engaging with scheduling & cadence


searching for content


social media marketing




workflow management


campaign management

campaign monitoring

campaign analytics


helpdesk management



rating and review management



touchpoint management


competitive intelligence



customer feedback management

measuring customer satisfaction

measuring net promoter score


training & onboarding


channel management


sales document management

contract management

proposal & quote management


generation of new leads


reputation management


influencer marketing




contact list management


relationship management



advocacy management



community building






products & pricelist management



lead qualification

lead qualification: technographic


conversion management


promotion management




performance management



account management


calendar management


loyalty management

identify target customers

customise loyalty program


segmentation and targeting




lifetime value management



revenue cycle management


follower management


international marketing




knowledge management


business development


sales review & feedback


personalized marketing


relationship marketing





discount management



community marketing


conference call management



trade show marketing




motivation management


Top Goals

Goals Achieved

  • Improve digital and social presence

  • Improve brand engagement

  • Enhance customer relationships

  • Improve ROI

  • Build brand awareness

  • Acquire customers

  • Scale best practices

  • Increase sales & revenue

  • Launch new products

  • Grow market share

  • Enter new markets internationally or locally

  • Establish thought leadership

  • Improve internal communications

  • Improve efficiency

  • Improve consistency

  • Improve stakeholder relations

  • Improve navigation

  • Increase customer life time value

  • Improve visibility

  • See 16 more
  • Improve internal communications

  • Build brand awareness

  • Establish thought leadership

  • Improve ROI

  • Acquire customers

  • Improve brand engagement

  • Launch new products

  • Improve digital and social presence

  • Grow market share

  • Enter new markets internationally or locally

  • Enhance customer relationships

  • Scale best practices

  • Improve efficiency

  • Improve stakeholder relations

  • Improve visibility

  • See 12 more

Top Channels

Channels Used

  • social media

  • e-mail

  • mobile

  • user generated content

  • blogs

  • omnichannel

  • newsletter

  • website

  • video

  • promotions

  • phone calls

  • mobile app

  • offline

  • LinkedIn

  • Twitter

  • Facebook

  • on premises

  • mass media

  • Instagram

  • point of sale

  • channel partners

  • text SMS

  • See 19 more
  • social media

  • e-mail

  • mobile

  • user generated content

  • blogs

  • omnichannel

  • newsletter

  • website

  • video

  • promotions

  • phone calls

  • mobile app

  • offline

  • LinkedIn

  • Twitter

  • Facebook

  • on premises

  • mass media

  • Instagram

  • point of sale

  • channel partners

  • text SMS

  • See 19 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting