Comparison Summary
This comparison report of Sprout Social vs. Khoros Care is based on a specific set of business needs and context. The comparison uses 30474 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Sprout Social and Khoros Care
Sprout Social, Khoros Care, Hootsuite, Zoho Social, etc., belong to a category of solutions that help Social Media Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Sprout Social covers Social Media Management with Social Media, Communication Management with Social Media, Engagement Management with Social Media, Content Management with Social Media, etc.
Khoros Care focuses on Social Media Management with Social Media, Engagement Management with Social Media, Communication Management with Social Media, Workflow Management with Social Media, etc.
"When we evaluated all the tools and what we’d get out of them, Sprout just kind of blew us away. " - Jonathan Simon
"We’ve been through the wringer, crisis-wise, this past year, and I don’t know if we would have gotten through it if we hadn’t onboarded Khoros a year ago. It’s been a hard year, but we’re coming out of it stronger, with excellent partners in Khoros. " - Auburn Berry
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Sprout Social | Measure performance with the only all-in-one social media management platform built for connection
Digital customer care with AI-powered workflows and operational analytics
Age
2010
Financials
SERIES D
PRIVATE
Business Need
Total Processes
(we found evidences for)
116
55
Total Goals
(we found evidences for)
19
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve digital and social presence
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Improve brand engagement
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Enhance customer relationships
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Improve ROI
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Build brand awareness
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Acquire customers
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Scale best practices
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Increase sales & revenue
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Launch new products
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Grow market share
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Enter new markets internationally or locally
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Establish thought leadership
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Improve internal communications
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Improve efficiency
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Improve consistency
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Improve stakeholder relations
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Improve navigation
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Increase customer life time value
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Improve visibility
- See 16 more
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Enhance customer relationships
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Acquire customers
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Improve digital and social presence
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Build brand awareness
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Improve brand engagement
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Improve internal communications
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Improve ROI
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Enter new markets internationally or locally
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Scale best practices
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Improve visibility
- See 7 more
Top Channels
Channels Used
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social media
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mobile
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phone calls
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chat
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e-mail
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mobile app
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Facebook
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website
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Twitter
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mass media
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text SMS
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Whatsapp
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video
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omnichannel
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Instagram
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offline
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on premises
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games
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user generated content
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blogs
- See 17 more
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social media
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mobile
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phone calls
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chat
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e-mail
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mobile app
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Facebook
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website
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Twitter
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mass media
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text SMS
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Whatsapp
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video
-
omnichannel
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Instagram
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offline
-
on premises
-
games
-
user generated content
-
blogs
- See 17 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
