Comparison Summary
This comparison report of Sprout Social vs. Verint is based on a specific set of business needs and context. The comparison uses 31524 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Sprout Social and Verint
Sprout Social, Verint, Hootsuite, Zoho Social, etc., belong to a category of solutions that help Social Media Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Sprout Social covers Social Media Management with Social Media, Communication Management with Social Media, Engagement Management with Social Media, Content Management with Social Media, etc.
Verint focuses on Engagement Management, Service Automation with Phone Calls, Customer Feedback Management with Promotions, Workforce Scheduling & Forecasting, etc.
"Social media is a huge asset for getting the message out to our customers and giving us the insights we need to effectively engage them. " - Rickard Berggren
"Thanks to the [Verint] Community, our clients are being heard. They know it because they see community feedback being incorporated into our products. " - Lauri Travis
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Sprout Social | Measure performance with the only all-in-one social media management platform built for connection
Verint | Innovating in digital, cloud and customer engagement transformation
Age
2010
Financials
SERIES D
IPO
Business Need
Total Processes
(we found evidences for)
116
56
Total Goals
(we found evidences for)
19
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve digital and social presence
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Improve brand engagement
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Enhance customer relationships
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Improve ROI
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Build brand awareness
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Acquire customers
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Scale best practices
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Increase sales & revenue
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Launch new products
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Grow market share
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Enter new markets internationally or locally
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Establish thought leadership
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Improve internal communications
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Improve efficiency
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Improve consistency
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Improve stakeholder relations
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Improve navigation
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Increase customer life time value
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Improve visibility
- See 16 more
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Improve efficiency
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Improve consistency
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Improve internal communications
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Improve brand engagement
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Manage risk
- See 2 more
Top Channels
Channels Used
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phone calls
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chat
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promotions
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offline
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video
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e-mail
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point of sale
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games
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events
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trade shows
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mobile
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omnichannel
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print media
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magazine
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mobile app
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website
- See 13 more
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phone calls
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chat
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promotions
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offline
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video
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e-mail
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point of sale
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games
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events
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trade shows
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mobile
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omnichannel
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print media
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magazine
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mobile app
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website
- See 13 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
