Comparison Summary
This comparison report of Talkwalker Analytics vs. Khoros Care is based on a specific set of business needs and context. The comparison uses 4073 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Talkwalker Analytics and Khoros Care
Talkwalker Analytics, Khoros Care, Khoros Marketing, NetBase Quid, etc., belong to a category of solutions that help Social Media Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Talkwalker Analytics covers Social Media Management with Social Media, Communication Management with Social Media, Engagement Management with Social Media, Competitive Intelligence, etc.
Khoros Care focuses on Social Media Management with Social Media, Engagement Management with Social Media, Communication Management with Social Media, Workflow Management with Social Media, etc.
"All brands have suffered from the pandemic. But there's still a huge opportunity to recover. " - Bruce Hoang
"Khoros offered us a great way of responding to customers and prioritizing customer issues, easy-to-use reporting options, and a great support team. " - Mary C. Hill
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Talkwalker Analytics
Focus area
Talkwalker Analytics is better than Khoros Care for
Software Failure Risk
About
Talkwalker: The #1 Social Media Analytics & Monitoring Platform
Digital customer care with AI-powered workflows and operational analytics
Age
2009
Financials
M&A
PRIVATE
Business Need
Total Processes
(we found evidences for)
74
55
Total Goals
(we found evidences for)
14
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve digital and social presence
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Improve brand engagement
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Improve ROI
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Acquire customers
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Build brand awareness
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Enhance customer relationships
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Launch new products
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Scale best practices
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Increase sales & revenue
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Enter new markets internationally or locally
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Grow market share
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Manage risk
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Establish thought leadership
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Increase customer life time value
- See 11 more
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Enhance customer relationships
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Acquire customers
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Improve digital and social presence
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Build brand awareness
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Improve brand engagement
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Improve internal communications
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Improve ROI
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Enter new markets internationally or locally
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Scale best practices
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Improve visibility
- See 7 more
Top Channels
Channels Used
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social media
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mobile
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phone calls
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chat
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e-mail
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mobile app
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Facebook
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website
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Twitter
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mass media
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text SMS
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Whatsapp
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video
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omnichannel
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Instagram
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offline
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on premises
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games
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user generated content
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blogs
- See 17 more
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social media
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mobile
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phone calls
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chat
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e-mail
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mobile app
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Facebook
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website
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Twitter
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mass media
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text SMS
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Whatsapp
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video
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omnichannel
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Instagram
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offline
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on premises
-
games
-
user generated content
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blogs
- See 17 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
