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Talkwalker Analytics vs Khoros Care: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Talkwalker Analytics low Failure Risk for Khoros Care medium
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Comparison Summary

This comparison report of Talkwalker Analytics vs. Khoros Care is based on a specific set of business needs and context. The comparison uses 4073 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Talkwalker Analytics and Khoros Care

Talkwalker Analytics, Khoros Care, Khoros Marketing, NetBase Quid, etc., belong to a category of solutions that help Social Media Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Talkwalker Analytics covers Social Media Management with Social Media, Communication Management with Social Media, Engagement Management with Social Media, Competitive Intelligence, etc.

Khoros Care focuses on Social Media Management with Social Media, Engagement Management with Social Media, Communication Management with Social Media, Workflow Management with Social Media, etc.

"We’ve used the powerful tool of Talkwalker not only to listen to social media, but to listen to the voice of customers internally. This has provided the company with further insights into their consumers, and enabled MANGOPAY to action the voice of ...the customer across their business. " - Romain Mazeries

"Khoros’s platforms are adaptable for Midco’s changing needs, and have allowed us to use Khoros as a one-platform solution for all our digital needs. " - Kenneth Nelson

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Talkwalker Analytics

Focus area

Talkwalker Analytics is better than Khoros Care for

Software Failure Risk

  • low

logo Khoros Care

Focus area

Khoros Care is better than Talkwalker Analytics for

Software Failure Risk

  • medium

About

Talkwalker: The #1 Social Media Analytics & Monitoring Platform

Digital customer care with AI-powered workflows and operational analytics

Age

2009

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

74

55

Total Goals
(we found evidences for)

14

10

Top Processes

Evidences indicate better relative satisfaction

social media management

Read Reviews (287)

Read Reviews (178)

social media analytics

Read Reviews (177)

Read Reviews (45)

monitoring social media

Read Reviews (80)

Read Reviews (23)

engaging on social media

Read Reviews (13)

Read Reviews (42)

scheduling post to social media

Read Reviews (9)

Read Reviews (10)

managing social media account

Read Reviews (0)

Read Reviews (2)

communication management

Read Reviews (113)

Read Reviews (52)

tracking & monitoring communications

Read Reviews (85)

Read Reviews (23)

sending & publishing communications

Read Reviews (25)

Read Reviews (17)

engagement management

Read Reviews (75)

Read Reviews (108)

engaging and following up

Read Reviews (67)

Read Reviews (69)

competitive intelligence

Read Reviews (31)

Read Reviews (1)

helpdesk management

Read Reviews (28)

Read Reviews (8)

public relations

Read Reviews (22)

Read Reviews (6)

influencer marketing

Read Reviews (19)

Read Reviews (0)

content management

Read Reviews (17)

Read Reviews (8)

content tracking

Read Reviews (3)

Read Reviews (3)

content curation

Read Reviews (2)

Read Reviews (1)

content publishing

Read Reviews (0)

Read Reviews (2)

sales call management

Read Reviews (16)

Read Reviews (1)

call transcription

Read Reviews (16)

Read Reviews (0)

social media marketing

Read Reviews (14)

Read Reviews (4)

campaign management

Read Reviews (13)

Read Reviews (3)

campaign monitoring

Read Reviews (8)

Read Reviews (1)

reputation management

Read Reviews (9)

Read Reviews (0)

workflow management

Read Reviews (8)

Read Reviews (45)

products & pricelist management

Read Reviews (6)

Read Reviews (1)

training & onboarding

Read Reviews (4)

Read Reviews (20)

generation of new leads

Read Reviews (3)

Read Reviews (1)

sales document management

Read Reviews (3)

Read Reviews (8)

proposal & quote management

Read Reviews (1)

Read Reviews (6)

touchpoint management

Read Reviews (3)

Read Reviews (1)

conference call management

Read Reviews (2)

Read Reviews (0)

account management

Read Reviews (2)

Read Reviews (0)

channel management

Read Reviews (2)

Read Reviews (0)

rating and review management

Read Reviews (2)

Read Reviews (0)

contact list management

Read Reviews (2)

Read Reviews (8)

conversion management

Read Reviews (1)

Read Reviews (7)

lifetime value management

Read Reviews (1)

Read Reviews (14)

customer feedback management

Read Reviews (1)

Read Reviews (34)

customer case management

Read Reviews (1)

Read Reviews (3)

distribution management

Read Reviews (0)

Read Reviews (3)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve digital and social presence

  • Improve brand engagement

  • Improve ROI

  • Acquire customers

  • Build brand awareness

  • Enhance customer relationships

  • Launch new products

  • Scale best practices

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Grow market share

  • Manage risk

  • Establish thought leadership

  • Increase customer life time value

  • See 11 more

  • Enhance customer relationships

  • Acquire customers

  • Improve digital and social presence

  • Build brand awareness

  • Improve brand engagement

  • Improve internal communications

  • Improve ROI

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve visibility

  • See 7 more

Top Channels

Channels Used

  • social media

  • mobile

  • phone calls

  • chat

  • e-mail

  • mobile app

  • Facebook

  • website

  • Twitter

  • mass media

  • text SMS

  • Whatsapp

  • video

  • omnichannel

  • Instagram

  • offline

  • on premises

  • games

  • user generated content

  • blogs

  • See 17 more

  • social media

  • mobile

  • phone calls

  • chat

  • e-mail

  • mobile app

  • Facebook

  • website

  • Twitter

  • mass media

  • text SMS

  • Whatsapp

  • video

  • omnichannel

  • Instagram

  • offline

  • on premises

  • games

  • user generated content

  • blogs

  • See 17 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting