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Talkwalker Analytics vs Sprinklr Social: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Talkwalker Analytics vs. Sprinklr Social is based on a specific set of business needs and context. The comparison uses 5987 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Talkwalker Analytics and Sprinklr Social

Talkwalker Analytics, Sprinklr Social, Khoros Marketing, NetBase Quid, etc., belong to a category of solutions that help Social Media Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Talkwalker Analytics covers Social Media Management with Social Media, Communication Management with Social Media, Engagement Management with Social Media, Competitive Intelligence, etc.

Sprinklr Social focuses on Social Media Management with Social Media, Communication Management with Social Media, Engagement Management with Social Media, Content Management with Social Media, etc.

"We’ve used the powerful tool of Talkwalker not only to listen to social media, but to listen to the voice of customers internally. This has provided the company with further insights into their consumers, and enabled MANGOPAY to action the voice of ...the customer across their business. " - Romain Mazeries

"We use Sprinklr to position our CEO on a daily basis by listening to what people are saying about her. It also helps ensure we understand our audience when we’re building and promoting her presence. " - Vincent Colegrave

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Talkwalker Analytics

Focus area

Talkwalker Analytics is better than Sprinklr Social for

Software Failure Risk

  • low

logo Sprinklr Social

Focus area

Sprinklr Social is better than Talkwalker Analytics for

Software Failure Risk

  • medium

About

Talkwalker: The #1 Social Media Analytics & Monitoring Platform

Delivers a positive experience that’s true to your brand

Age

2009

2009

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

74

64

Total Goals
(we found evidences for)

14

10

Top Processes

Evidences indicate better relative satisfaction


social media management

social media analytics

monitoring social media

engaging on social media

scheduling post to social media

managing social media account


communication management

tracking & monitoring communications

sending & publishing communications


engagement management

engaging and following up


competitive intelligence


helpdesk management



influencer marketing


content publishing


sales call management

call transcription


social media marketing


campaign management

campaign monitoring



reputation management


workflow management




products & pricelist management




training & onboarding






generation of new leads


sales document management


touchpoint management


conference call management


account management


channel management



rating and review management


contact list management


conversion management


lead qualification

lead qualification: technographic


customer feedback management


customer case management



international marketing




create learning path


courses & assessment

create learning path


knowledge management


Top Goals

Goals Achieved

  • Improve digital and social presence

  • Improve brand engagement

  • Improve ROI

  • Acquire customers

  • Build brand awareness

  • Enhance customer relationships

  • Launch new products

  • Scale best practices

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Grow market share

  • Manage risk

  • Establish thought leadership

  • Increase customer life time value

  • See 11 more
  • Enhance customer relationships

  • Improve ROI

  • Improve digital and social presence

  • Build brand awareness

  • Improve brand engagement

  • Launch new products

  • Acquire customers

  • Enter new markets internationally or locally

  • Establish thought leadership

  • Improve internal communications

  • See 7 more

Top Channels

Channels Used

  • social media

  • website

  • Facebook

  • video

  • Instagram

  • Twitter

  • mobile

  • user generated content

  • blogs

  • e-mail

  • omnichannel

  • Pinterest

  • offline

  • phone calls

  • LinkedIn

  • point of sale

  • on premises

  • mobile app

  • promotions

  • See 16 more
  • social media

  • website

  • Facebook

  • video

  • Instagram

  • Twitter

  • mobile

  • user generated content

  • blogs

  • e-mail

  • omnichannel

  • Pinterest

  • offline

  • phone calls

  • LinkedIn

  • point of sale

  • on premises

  • mobile app

  • promotions

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting