Comparison Summary
This comparison report of Talkwalker Analytics vs. Verint is based on a specific set of business needs and context. The comparison uses 5123 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Talkwalker Analytics and Verint
Talkwalker Analytics, Verint, Khoros Marketing, NetBase Quid, etc., belong to a category of solutions that help Social Media Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Talkwalker Analytics covers Social Media Management with Social Media, Communication Management with Social Media, Engagement Management with Social Media, Competitive Intelligence, etc.
Verint focuses on Engagement Management, Service Automation with Phone Calls, Customer Feedback Management with Promotions, Workforce Scheduling & Forecasting, etc.
"All brands have suffered from the pandemic. But there's still a huge opportunity to recover. " - Bruce Hoang
"This innovative digital community enables members, together with our investment partners and employees, to collaborate, learn, and succeed. For Hg, Verint Community is a game-changer. " - Jess Greenhalgh
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Talkwalker Analytics
Focus area
Talkwalker Analytics is better than Verint for
Software Failure Risk
About
Talkwalker: The #1 Social Media Analytics & Monitoring Platform
Verint | Innovating in digital, cloud and customer engagement transformation
Age
2009
Financials
M&A
IPO
Business Need
Total Processes
(we found evidences for)
74
56
Total Goals
(we found evidences for)
14
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve digital and social presence
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Improve brand engagement
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Improve ROI
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Acquire customers
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Build brand awareness
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Enhance customer relationships
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Launch new products
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Scale best practices
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Increase sales & revenue
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Enter new markets internationally or locally
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Grow market share
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Manage risk
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Establish thought leadership
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Increase customer life time value
- See 11 more
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Improve efficiency
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Improve consistency
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Improve internal communications
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Improve brand engagement
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Manage risk
- See 2 more
Top Channels
Channels Used
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phone calls
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chat
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promotions
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offline
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video
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e-mail
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point of sale
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games
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events
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trade shows
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mobile
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omnichannel
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print media
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magazine
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mobile app
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website
- See 13 more
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phone calls
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chat
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promotions
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offline
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video
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e-mail
-
point of sale
-
games
-
events
-
trade shows
-
mobile
-
omnichannel
-
print media
-
magazine
-
mobile app
-
website
- See 13 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High