Comparison Summary
This comparison report of Tenfold vs. Aircall.io is based on a specific set of business needs and context. The comparison uses 6946 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Tenfold and Aircall.io
Tenfold, Genesys Cloud, Twilio, etc., belong to a category of solutions that help Customer Experience Management, whereas Aircall.io, Talkdesk, NICE CXone, etc., belong to a category of solutions that help Contact Center Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Tenfold covers Engagement Management with Phone Calls, Communication Management with Phone Calls, Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, etc.
Aircall.io focuses on Helpdesk Management with Phone Calls, Sales Call Management with Phone Calls, Communication Management with Phone Calls, Contact List Management with Phone Calls, etc.
"We made a large implementation of Tenfold with Salesforce and the results have been great. We have access to a variety of call data that was previously not possible, and the ability to interact with calls outside of Salesforce is a huge win for our ...multitasking team. " - Joel Stevenson
"The decision to use Aircall was a no-brainer. It is more convenient, mobile-friendly, able to incorporate all members of the team, faster than a traditional phone line and integrates directly into HubSpot as a part of the technology ecosystem. " - Gabriel Marguglio
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Tenfold - The Customer Experience Cloud‚
Aircall | Cloud Call Center Software & Business Phone System
Age
2015
Financials
SERIES C
SERIES B
Business Need
Total Processes
(we found evidences for)
62
79
Total Goals
(we found evidences for)
13
15
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Acquire customers
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Improve ROI
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Enhance customer relationships
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Improve efficiency
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Improve consistency
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Improve visibility
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Scale best practices
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Establish thought leadership
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Improve stakeholder relations
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Grow market share
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Improve digital and social presence
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Enter new markets internationally or locally
- See 10 more
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Improve efficiency
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Enter new markets internationally or locally
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Scale best practices
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Build brand awareness
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Improve visibility
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Grow market share
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Launch new products
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Improve ROI
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Improve internal communications
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Improve brand engagement
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Improve stakeholder relations
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Improve consistency
- See 12 more
Top Channels
Channels Used
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phone calls
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mobile
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offline
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e-mail
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chat
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user generated content
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blogs
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events
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trade shows
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website
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mobile app
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point of sale
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video
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omnichannel
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Slack
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social media
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text SMS
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on premises
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promotions
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Twitter
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mass media
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television
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Skype
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print media
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magazine
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movies
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display advertisement
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LinkedIn
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causes and charity
- See 26 more
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phone calls
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mobile
-
offline
-
e-mail
-
chat
-
user generated content
-
blogs
-
events
-
trade shows
-
website
-
mobile app
-
point of sale
-
video
-
omnichannel
-
Slack
-
social media
-
text SMS
-
on premises
-
promotions
-
Twitter
-
mass media
-
television
-
Skype
-
print media
-
magazine
-
movies
-
display advertisement
-
LinkedIn
-
causes and charity
- See 26 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
