Comparison Summary
Introducing Tenfold and iovox
Tenfold, Genesys Cloud, Twilio, etc., belong to a category of solutions that help Customer Experience Management, whereas iovox belong to a category of solutions that help Other Demand Generation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Tenfold covers Engagement Management with Phone Calls, Communication Management with Phone Calls, Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, etc.
iovox focuses on Communication Management with Phone Calls, Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, Engagement Management with Text SMS, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Tenfold - The Customer Experience Cloud‚
Improve your call productivity - iovox
Age
2015
Financials
SERIES C
NA
Business Need
Total Processes
(we found evidences for)
62
29
Total Goals
(we found evidences for)
13
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Increase sales & revenue
-
Acquire customers
-
Improve ROI
-
Enhance customer relationships
-
Improve efficiency
-
Improve consistency
-
Improve visibility
-
Scale best practices
-
Establish thought leadership
-
Improve stakeholder relations
-
Grow market share
-
Improve digital and social presence
-
Enter new markets internationally or locally
- See 10 more
-
Increase sales & revenue
-
Acquire customers
-
Improve ROI
-
Grow market share
-
Improve efficiency
- See 2 more
Top Channels
Channels Used
-
phone calls
-
text SMS
-
mobile
-
user generated content
-
blogs
-
e-mail
-
promotions
-
mobile app
-
website
-
offline
-
social media
-
LinkedIn
-
events
-
trade shows
- See 11 more
-
phone calls
-
text SMS
-
mobile
-
user generated content
-
blogs
-
e-mail
-
promotions
-
mobile app
-
website
-
offline
-
social media
-
LinkedIn
-
events
-
trade shows
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
