Comparison Summary

Tenfold: Tenfold provides customer care and sales agents with real-time contextual insights. Best-in-class customer experiences are enabled through these insights.

Retently: Recently, B2B companies have been sending NPS, CSAT, and CES surveys to clients. Feedback is gathered, analyzed, and acted upon for improved customer experience management.

logo Tenfold

Focus area

Tenfold is better than Retently for

Software Failure Risk

  • low

logo Retently

Focus area

Retently is better than Tenfold for

Software Failure Risk

  • low

Tenfold and Retently: Customer Satisfaction Data

Most deployed common Use Cases for Tenfold and Retently

What benefits does Tenfold and Retently offer for Engagement Management?

What benefits does Tenfold and Retently offer for Workflow Management?


Tenfold in Action: Unique Use Cases

What makes Tenfold ideal for Helpdesk Management?

What benefits does Tenfold offer for Contact List Management?


Retently in Action: Unique Use Cases

How efficiently Does Retently manage your Customer Feedback Management?

What benefits does Retently offer for Communication Management?

About

Tenfold - The Customer Experience Cloud‚

Platform to Improve Customer Satisfaction with Net Promoter Score

Age

2015

Financials

SERIES C

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting