Comparison Summary
Introducing Tenfold and TTEC
Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Tenfold covers Engagement Management with Phone Calls, Communication Management with Phone Calls, Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, etc.
TTEC focuses on Engagement Management, Lead Qualification, Lifetime Value Management, Loyalty Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Tenfold - The Customer Experience Cloud‚
TTEC: Worldwide digital leader in CX
Age
2015
Financials
SERIES C
IPO
Business Need
Total Processes
(we found evidences for)
62
50
Total Goals
(we found evidences for)
13
12
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Acquire customers
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Improve ROI
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Enhance customer relationships
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Improve efficiency
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Improve consistency
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Improve visibility
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Scale best practices
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Establish thought leadership
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Improve stakeholder relations
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Grow market share
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Improve digital and social presence
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Enter new markets internationally or locally
- See 10 more
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Scale best practices
-
Enter new markets internationally or locally
-
Increase customer life time value
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Improve brand engagement
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Manage risk
-
Establish thought leadership
-
Improve ROI
-
Grow market share
-
Improve efficiency
- See 9 more
Top Channels
Channels Used
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omnichannel
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channel partners
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promotions
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phone calls
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Amazon
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review sites
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social media
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mass media
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television
-
offline
-
text SMS
-
chat
-
website
-
video
-
user generated content
-
blogs
-
e-mail
- See 14 more
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omnichannel
-
channel partners
-
promotions
-
phone calls
-
Amazon
-
review sites
-
social media
-
mass media
-
television
-
offline
-
text SMS
-
chat
-
website
-
video
-
user generated content
-
blogs
-
e-mail
- See 14 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
