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TextUs vs Plivo: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of TextUs vs. Plivo is based on a specific set of business needs and context. The comparison uses 2003 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing TextUs and Plivo

TextUs, Plivo, Medallia Concierge, Trumpia, etc., belong to a category of solutions that help SMS Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

TextUs covers Engagement Management with Text SMS, Communication Management with Text SMS, Social Media Management, Conversion Management with Phone Calls, etc.

Plivo focuses on Communication Management with Phone Calls, Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, Engagement Management with Text SMS, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo TextUs

Focus area

TextUs is better than Plivo for

Software Failure Risk

  • low

logo Plivo

Focus area

Plivo is better than TextUs for

Software Failure Risk

  • medium

About

TextUs - Get ahold of anyone, anywhere in real time

Plivo - APIs for SMS, Voice Calls & Phone Numbers Globally.

Financials

SERIES C

SEED

Business Need

Total Processes
(we found evidences for)

43

33

Total Goals
(we found evidences for)

9

5

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


social media management

social media analytics

engaging on social media


conversion management


workflow management


contact list management



competitive intelligence


training & onboarding



sales document management

contract management



customer feedback management


referral management


helpdesk management


rating and review management




relationship management


sales call management


conference call management


lifetime value management


Top Goals

Goals Achieved

  • Improve internal communications

  • Scale best practices

  • Enhance customer relationships

  • Acquire customers

  • Improve visibility

  • Improve ROI

  • Enter new markets internationally or locally

  • Grow market share

  • Improve consistency

  • See 6 more
  • Acquire customers

  • Scale best practices

  • Improve internal communications

  • Enhance customer relationships

  • Increase sales & revenue

  • See 2 more

Top Channels

Channels Used

  • phone calls

  • text SMS

  • offline

  • events

  • trade shows

  • video

  • e-mail

  • point of sale

  • website

  • See 6 more
  • phone calls

  • text SMS

  • offline

  • events

  • trade shows

  • video

  • e-mail

  • point of sale

  • website

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting