Comparison Summary

Totango: Totango is a versatile Customer Success Software designed to optimize SaaS customer journeys. It enables the design, execution, measurement, and scaling of customer retention and growth strategies.

Gainsight CS: Gainsight-CS drives customer retention and revenue growth by offering a complete view of customer health. Journey orchestration and success plans are fueled by AI and the largest CS community.

logo Totango

Focus area

Totango is better than Gainsight CS for

Software Failure Risk

  • medium

logo Gainsight CS

Focus area

Software Failure Risk

  • medium

Totango and Gainsight CS: Customer Satisfaction Data

Most deployed common Use Cases for Totango and Gainsight CS

What makes Totango and Gainsight CS ideal for Engagement Management?

How does Totango and Gainsight CS facilitate Workflow Management?

How efficiently Does Totango and Gainsight CS manage your Playbook Creation?


Totango in Action: Unique Use Cases

Why is Totango the best choice for Training & Onboarding?


Gainsight CS in Action: Unique Use Cases

How does Gainsight CS address your Customer Feedback Management Challenges?

What Are the key features of Gainsight CS for Forecasting?

About

Customer Success & Customer Retention Software with an all-in-one Customer OS.

Customer Success Software to Retain and Grow Customers at Scale

Age

2010

2011

Financials

SERIES D

SERIES E

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting