Comparison Summary
Introducing TTEC and Qwaiting
Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
TTEC covers Engagement Management, Lead Qualification, Lifetime Value Management, Loyalty Management, etc.
Qwaiting focuses on Customer Feedback Management, Engagement Management, Communication Management with Phone Calls, Competitive Intelligence, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
TTEC: Worldwide digital leader in CX
Queue Waiting Management System
Age
20April
Financials
IPO
Business Need
Total Processes
(we found evidences for)
50
11
Total Goals
(we found evidences for)
12
1
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Scale best practices
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Enter new markets internationally or locally
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Increase customer life time value
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Improve brand engagement
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Manage risk
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Establish thought leadership
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Improve ROI
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Grow market share
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Improve efficiency
- See 9 more
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Increase sales & revenue
Top Channels
Channels Used
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phone calls
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user generated content
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phone calls
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user generated content
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
