Comparison Summary
This comparison report of Twilio Programmable SMS vs. Sinch is based on a specific set of business needs and context. The comparison uses 754 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Twilio Programmable SMS and Sinch
Twilio Programmable SMS, and Sinch belong to a category of solutions that help Customer Success Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Twilio Programmable SMS covers Engagement Management with Text SMS, Communication Management with E-Mail, Customer Feedback Management with Promotions, Relationship Management with Text SMS, etc.
Sinch focuses on Engagement Management with Mobile, Communication Management with Text SMS, Loyalty Management, Campaign Management with Text SMS, etc.
"Twilio makes things that were once impossible, simple. " - Aaron Foss
"We rely on Sinch and Adobe Campaign for proactive communications to make sure customers recognize that Nissan is looking after them. Instead of being reactive, we can be much more proactive based on what we know about our customers’ needs. " - Claire Laurent
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Twilio - Communication APIs for SMS, Voice, Video and Authentication
SMS Messaging, Voice, Video & Verification APIs
Age
2008
Financials
IPO
IPO
Business Need
Total Processes
(we found evidences for)
20
46
Total Goals
(we found evidences for)
5
9
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve ROI
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Acquire customers
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Enhance customer relationships
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Enter new markets internationally or locally
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Grow market share
- See 2 more
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Enhance customer relationships
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Increase sales & revenue
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Enter new markets internationally or locally
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Increase average basket value
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Improve brand engagement
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Improve efficiency
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Build brand awareness
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Acquire customers
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Scale best practices
- See 6 more
Top Channels
Channels Used
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mobile
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text SMS
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chat
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Whatsapp
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e-mail
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video
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phone calls
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mobile app
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Skype
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channel partners
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omnichannel
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social media
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Facebook
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website
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user generated content
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blogs
- See 13 more
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mobile
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text SMS
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chat
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Whatsapp
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e-mail
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video
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phone calls
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mobile app
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Skype
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channel partners
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omnichannel
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social media
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Facebook
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website
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user generated content
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blogs
- See 13 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
