Comparison Summary
Introducing Verint and Qwaiting
Verint, HypeAuditor, Community Sift, etc., belong to a category of solutions that help Social Media Marketing, whereas Qwaiting belong to a category of solutions that help Customer Experience Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Verint covers Engagement Management, Service Automation with Phone Calls, Customer Feedback Management with Promotions, Workforce Scheduling & Forecasting, etc.
Qwaiting focuses on Customer Feedback Management, Engagement Management, Communication Management with Phone Calls, Competitive Intelligence, etc.
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About
Verint | Innovating in digital, cloud and customer engagement transformation
Queue Waiting Management System
Age
20April
Financials
IPO
Business Need
Total Processes
(we found evidences for)
56
11
Total Goals
(we found evidences for)
5
1
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve efficiency
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Improve consistency
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Improve internal communications
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Improve brand engagement
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Manage risk
- See 2 more
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Increase sales & revenue
Top Channels
Channels Used
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phone calls
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user generated content
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phone calls
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user generated content
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
