cuspera logo CUSPERA
Search Your Reports For Vendors
Your Reports For Vendors

Verint vs Sprinklr Insights: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Verint low Failure Risk for Sprinklr Insights medium
Know More

Comparison Summary

This comparison report of Verint vs. Sprinklr Insights is based on a specific set of business needs and context. The comparison uses 3138 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Verint and Sprinklr Insights

Verint, Sprinklr Insights, HypeAuditor, Community Sift, etc., belong to a category of solutions that help Social Media Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Verint covers Engagement Management, Service Automation with Phone Calls, Customer Feedback Management with Promotions, Workforce Scheduling & Forecasting, etc.

Sprinklr Insights focuses on Collaboration, Social Media Management with Social Media, Advertisement with Social Media, Engagement Management with Social Media, etc.

"Verint Financial Compliance…gives us the flexibility to record existing and potential new channels, allows us to standardize worldwide on a single, unified recording system, and adapts well within our Windows environment. " - Thomas Ulrich

"We now have full visibility of what each market is doing, connecting different aspects from social listening to customer service metrics and creative performance on one platform. This allows us to make key decisions that are backed by data in real-t...ime, which is so powerful to engage the right people. These integrated aspects of the platform are what makes Sprinklr so appealing for us. " - Manolo Winkler

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Verint

Focus area

Verint is better than Sprinklr Insights for

Software Failure Risk

  • low

logo Sprinklr Insights

Focus area

Software Failure Risk

  • medium

About

Verint | Innovating in digital, cloud and customer engagement transformation

Capture customer experience measurements and insights in real-time.

Age

2009

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

56

22

Total Goals
(we found evidences for)

5

4

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (193)

Read Reviews (10)

engaging and following up

Read Reviews (107)

Read Reviews (8)

sales call management

Read Reviews (180)

Read Reviews (0)

call recording

Read Reviews (153)

Read Reviews (0)

call analytics

Read Reviews (15)

Read Reviews (0)

call scoring

Read Reviews (2)

Read Reviews (0)

customer feedback management

Read Reviews (125)

Read Reviews (1)

measuring customer satisfaction

Read Reviews (32)

Read Reviews (0)

measuring net promoter score

Read Reviews (23)

Read Reviews (0)

forecasting

Read Reviews (33)

Read Reviews (0)

knowledge management

Read Reviews (33)

Read Reviews (0)

customer case management

Read Reviews (22)

Read Reviews (0)

workflow management

Read Reviews (19)

Read Reviews (0)

performance management

Read Reviews (16)

Read Reviews (0)

training & onboarding

Read Reviews (13)

Read Reviews (0)

sales review & feedback

Read Reviews (8)

Read Reviews (0)

campaign management

Read Reviews (2)

Read Reviews (1)

segmentation and targeting

Read Reviews (2)

Read Reviews (0)

touchpoint management

Read Reviews (2)

Read Reviews (0)

channel management

Read Reviews (2)

Read Reviews (0)

follower management

Read Reviews (2)

Read Reviews (0)

sales document management

Read Reviews (2)

Read Reviews (0)

proposal & quote management

Read Reviews (9)

Read Reviews (0)

helpdesk management

Read Reviews (2)

Read Reviews (0)

communication management

Read Reviews (2)

Read Reviews (6)

tracking & monitoring communications

Read Reviews (2)

Read Reviews (5)

content management

Read Reviews (0)

Read Reviews (2)

social media analytics

Read Reviews (0)

Read Reviews (6)

monitoring social media

Read Reviews (0)

Read Reviews (5)

social media management

Read Reviews (0)

Read Reviews (16)

social media analytics

Read Reviews (0)

Read Reviews (6)

monitoring social media

Read Reviews (0)

Read Reviews (5)

advocacy management

Read Reviews (0)

Read Reviews (8)

social media marketing

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve efficiency

  • Improve consistency

  • Improve internal communications

  • Improve brand engagement

  • Manage risk

  • See 2 more

  • Improve ROI

  • Build brand awareness

  • Manage risk

  • Improve digital and social presence

  • See 1 more

Top Channels

Channels Used

  • social media

  • website

  • promotions

  • social media

  • website

  • promotions

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

No Data

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

No Data

{{{rsh_C_1}}}

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting